Description Help build, operate and improve the secure cloud infrastructure supporting Australia's most critical national security capabilities. Amazon Web Services (AWS) is seeking an experienced engineer to join its Region Services team, supporting highly secure cloud environments through systems engineering, infrastructure automation, operational monitoring and continuous improvement. This is an opportunity to work with advanced cloud technologies, solve complex infrastructure challenges and help maintain the reliability and security of critical systems. Security Clearance Requirements Applicants must be Australian citizens and hold, or be eligible to obtain, an Australian Government Security Clearance, with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances is available at: https://www.agsva.gov.au/ About AWS Region Services The AWS Region Services team combines AWS's global cloud expertise with Australian security capabilities to deliver highly secure, scalable environments for sensitive workloads. The team develops innovative solutions using cloud computing, artificial intelligence and machine learning while maintaining high standards of security, reliability and operational excellence. The Engineering organisation operates across several core capability areas:
- Compute and Machine Learning
- Security, Identity and Compliance
- Storage and Databases
- Emerging and expanding technical capabilities These areas bring together engineers, Technical Program Managers and Subject Matter Experts working collaboratively to build, operate and improve secure cloud services. Your Role As an engineer within AWS Region Services, you'll help maintain and improve the systems,



hardware infrastructure and operational processes that support AWS's secure cloud environments. You'll combine hands-on Linux administration, systems engineering, infrastructure automation and troubleshooting to maintain reliable services at scale. Your work will involve developing operational tools, automating infrastructure tasks, supporting hardware evaluations and identifying issues before they affect system availability. You'll also collaborate with technical teams to improve monitoring, diagnostics, maintenance processes and operational resilience. Key Job Responsibilities Systems Engineering and Automation
- Define and refine hardware requirements to support infrastructure reliability and operational needs.
- Develop and improve system health monitoring, diagnostics, automated repair and self-healing capabilities.
- Build and maintain operational tools that reduce manual work and improve efficiency.
- Automate infrastructure maintenance, monitoring and reporting tasks.
- Improve application and system management processes. Cloud Infrastructure and Operations
- Monitor infrastructure and fleet health to identify reliability and performance issues.
- Improve operational systems and processes to accommodate increasing infrastructure capacity and traffic.
- Support the deployment and ongoing operation of cloud systems.
- Identify opportunities to improve system performance, reliability and availability. Testing and Hardware Evaluation




- Participate in the design and execution of production acceptance testing.
- Support evaluations of new hardware and infrastructure technologies.
- Assist with validating system performance and operational readiness.
- Identify and resolve technical issues before they impact production environments. Incident Response and Troubleshooting
- Diagnose and resolve issues across networks, operating systems and software applications.
- Investigate and address problems affecting infrastructure reliability and performance.
- Participate in on-call rotations to respond to incidents outside standard business hours.
- Collaborate with engineering and service teams to restore and maintain operational services. About the Team AWS Region Services provides operational solutions and cleared technical support for services operating within secure AWS Regions. The team provides hands-on technical support by deploying changes into isolated environments, monitoring their performance and identifying and reporting operational issues. You'll work with technical specialists responsible for maintaining the security, reliability and operational performance of these environments. AWS Utility Computing AWS Utility Computing (UC) develops and manages core AWS services, including Amazon Straightforward Storage Service (S3) and Amazon Elastic Compute Cloud (EC2). The organisation supports innovation across Compute, Database, Storage, Internet of Things (IoT), Platform and Productivity Applications. As part of this environment, you'll contribute to services supporting customers with specialised security and operational requirements. Why AWS? AWS is one of the world's most comprehensive and widely adopted cloud computing platforms, supporting o

📌 Systems Engineer, Region Services (Sydney)
🏢 Amazon Web Services (AWS)
📍 Sydney