Part-Time Receptionist

Rockhampton Veterinary Clinic | VetPartners

Join our friendly and growing team at Rockhampton Veterinary Clinic!

We are looking for an experienced, enthusiastic and compassionate Part-Time Receptionist to join our team.

If you have a minimum of 2 years’ reception experience in a veterinary or healthcare setting, enjoy providing exceptional client service and love being part of a supportive team, we would love to hear from you.

About the role

As a Receptionist, you will be an important part of our front-of-house team, helping to create a positive experience for our clients and their pets.

Your responsibilities will include:

- Providing warm, friendly and skilled customer service
- Answering phones and responding to client enquiries
- Scheduling appointments and managing the clinic diary
- Processing payments and handling general reception duties
- Assisting clients with pet insurance and general enquiries
- Maintaining accurate client and patient records
- Supporting the veterinary and nursing teams with day-to-day clinic operations
- Maintaining a clean, organised and welcoming reception area
- Providing compassionate support to clients during what can sometimes be difficult times

This is a part-time position and includes participation in a 1-in-3 Saturday rotation.

About Rockhampton Veterinary Clinic

Our recently renovated clinic provides a modern, purpose-built environment for our team and patients. Our veterinary team are experienced all-rounders, providing a broad range of services including surgery, medical cases, dentistry and ultrasound.

Our Lead Veterinarian, Dr Jess, has a special interest in soft tissue surgery and ultrasound,



while one of our veterinarians has a particular interest in exotic animal medicine.

We are proud to offer a supportive environment where our team can continue to develop their skills while providing high-quality care to our patients.

About you

We are looking for someone who:

- Has a minimum of 2 years' reception experience in a veterinary or healthcare setting
- Has excellent communication and customer service skills
- Is confident handling busy phone lines and a fast-paced reception environment
- Is organised, reliable and able to multitask
- Has a calm and compassionate approach, particularly when supporting clients through challenging situations
- Enjoys working collaboratively as part of a team
- Has a genuine love for animals and their people
- Is willing to participate in our 1-in-3 Saturday roster

Veterinary reception experience is highly regarded, and familiarity with veterinary practice management software would be advantageous.

Our benefits include

- VetPartners Employee Assistance Program (EAP) for you and your immediate family
- Access to wellbeing and mental health support
- Employee discounts on veterinary services and products
- Access to professional development and learning opportunities
- Opportunities to connect and collaborate with a large network of veterinary professionals across VetPartners
- Access to ongoing training and career development opportunities
- A supportive workplace culture that values the wellbeing and development of our people

Interested?

If you are an experienced veterinary or healthcare receptionist looking for a part-time position in a modern, supportive veterinary clinic, we'd love to hear from you.

Apply now to join the team at Rockhampton Veterinary Clinic!

📌 Receptionist - Rockhampton Vet Clinic
🏢 Vetpartners
📍 Rockhampton