Job Type: Full-time

Remote: Remote

The External Communications Officer is responsible for delivering customer-facing communications across a range of channels that promote the City's services, programs and priorities. The role coordinates Councillor marketing communications, manages bookings for City advertising assets, undertakes brand and asset audits, and supports the development of communication resources, toolkits and campaigns that strengthen the City brand.Responsibilities include:Deliver external communications across a range of customer-facing channelsCoordinate city-wide brand and asset audits to ensure consistency and compliance with brand standardsManage Councillor marketing communications, including briefing, reviewing creative assets and overseeing design workflows for divisionsCoordinate bookings for Council-owned advertising assetsSupport the development of marketing campaigns, communication resources and toolkits that strengthen and promote the City brandAssist with the delivery of the City's sponsorship programEnsure all activities undertaken reflect the organisations High-Performance PrinciplesContribute to a culture focused on high safety and wellbeingWe’re looking for people who have:Certificate IV Marketing and Communications and / or equivalent and relevant experienceExperience with design account managementDemonstrated experience in communications, marketing or brand management.Strong stakeholder engagement skills with the ability to build effective relationshipsExcellent written communication skills and a keen eye for detail and brand consistencyProven ability to manage multiple projects,



priorities and deadlines in a fast-paced environment.Be part of shaping the Gold Coast’s futureThe Gold Coast is inspired by lifestyle and driven by prospect. We are the second largest Council in Australia.We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:9-day fortnightFlexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locationsPersonal and professional development coursesAccess to 350+ fitness facilities through Fitness Passport4 free confidential counselling sessions a year for you or an immediate family member1 free nutritionist and financial advice session per yearWe pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.Closing DateSunday 22 November 2026,11:59pm AEDTOur selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and encourage candidates to discuss any support or adjustments they may need throughout the recruitment process. #J-18808-Ljbffr

📌 External Communications Officer (Gold Coast)
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