We are looking for a confident, enthusiastic and customer-focused Customer Service & Sales Consultant to join a close-kit team based in the lower north shore.

You will have the opportunity to develop your sales and customer relationship skills at a workplace that encourages initiative, recognises performance and supports career development.

Responsibilities:

- Act as the first point of contact delivering a friendly and professional experience. Manage incoming telephone enquiries and engage with prospective customers to understand their needs and interests.
- Identify customer requirements and tailor recommendations based on their individual needs.
- Coordinate and book appointments with the appropriate teams across multiple locations.
- Maintain up-to-date knowledge of the organisation's services, offerings and current promotions.
- Follow up on enquiries and potential sales opportunities to maximise conversion rates.




- Work closely with internal teams to ensure a smooth and positive customer experience from initial enquiry through to appointment.

About you:

- Demonstrated experience in a phone-based customer service or sales workplace
- A friendly, confident and engaging telephone manner.
- A natural ability to build rapport and establish relationships with customers.
- A genuine drive to achieve and exceed sales targets.
- Strong listening skills and the ability to understand and respond to different customer needs.
- A positive, adaptable and professional approach, particularly in a fast-paced environment.

If you're a people person who enjoys building relationships, thrives in a sales-focused environment and loves delivering great customer experiences, we would love to hear from you!

📌 Customer Service & Sales Consultant (Macquarie Park)
🏢 Talent Connect Australia
📍 Macquarie Park