Shape the technical future of NTRO's digital products, transforming industry expertise and intellectual property into scalable commercial solutions.

Position purpose
Lead the development of NTRO's digital products (including GoAsset and Circly) by translating customer and market needs into practical software solutions.
The role owns the solution architecture and technical direction of NTRO's software solutions, translating customer needs, market opportunities and NTRO intellectual property into practical, scalable and commercially viable products.

Key operating areas

- Customer-led Product Direction
- Solution Architecture and Technical Ownership
- Vendor-led Software Delivery
- Product Growth and Commercialisation

Key accountabilities

- Own solution architecture and convert product requirements into practical technical solutions and development work.
- Understand customer problems and market requirements and translate them into explicit product priorities and roadmaps.
- Drive the commercialization of NTRO IP through new and existing digital products.
- Make day-to-day technical and operational decisions within the agreed product direction and delegated authority.
- Coordinate software development, testing, releases and ongoing product improvement.
- Scope work for external developers, select suitable partners and hold vendors accountable for delivery outcomes.
- Maintain appropriate technical governance, documentation and knowledge management.
- Work with NTRO D&T; specialists where specialist input, review or assurance is required.
- Work with Help Desk specialists to enhance client user experience.
- Support customer discussions and commercial initiatives by identifying how product capabilities can create practical and sustainable value.

Skills required:
Essential

- Demonstrated ability to understand customer needs and translate them into practical technology and product solutions.




- Experience designing software solutions and guiding them through development and delivery.
- Product thinking and the ability to prioritise work based on customer value, evidence and technical feasibility.
- Strong software development background, with the technical depth to understand application architecture, development decisions and implementation constraints.
- Ability to communicate credibly with customers, commercial stakeholders, technical specialists and external suppliers.
- Experience scoping technical work, evaluating delivery and managing software vendors or development partners.
- Product management, technical product ownership, SaaS or Agile delivery experience is desirable.
- Exposure to product commercialisation, asset management, councils or government customers is desirable.
- Capability to articulate commercial business cases supporting acquisition activities or product development investment.
- Capability to assess the technical viability of acquisition strategies and targets

What success looks like in this role:

- Clear technical and product ownership for NTRO's suite of software solutions.
- A coherent strategy is implemented to commercialize NTRO IP through software solutions.
- Practical Product development roadmaps are maintained and shaped by customer and market needs.
- Product investment and acquisition opportunities are supported by sound technical and commercial assessment.
- Technical documentation and governance reduce dependency on individual knowledge.
- NTRO's digital products deliver stronger customer and commercial value.
- Customers receive a positive user experience,



supported by effective Help Desk services.

We we offer:

- Opportunities to work with globally recognised experts, who offer one-on-one mentorship and support throughout your career.
- Excellent employee benefits including access to pre-tax salary sacrifice arrangements to make your take home pay work better for you and your family
- Access to 8 weeks of parental leave and support upon your return to the workplace
- Annual Christmas closure with an additional 2 paid public holidays in December because we recognise taking time with those close to us is important
- Tailored career development that supports your aspirations with a clear step-by-step guide for progression within the organisation
- Reward and recognition programs to highlight the great work that is being done every day from our incredible team members

Every role at NTRO is meaningful, are you ready for yours?

At NTRO we are proud to continually attract leading minds within the Transport infrastructure and research areas. We host a culturally and gender diverse work environment and we celebrate workforce diversity while highlighting the multidisciplinary teams of professionals from all over the world. We strongly encourage applications from Women looking to make an impact within the STEM arena.
Don’t meet every single requirement for this role?

We recognise you may have a diverse set of skills, work experiences, and life experiences that can greatly enhance the ability to deliver effective transport solutions and positive community outcomes. If you are excited about this role, but your experience doesn’t align with the criteria we still encourage you to submit your application.
NTRO actively seeks to include and value the unique talents, perspectives, experiences, and contributions of all applicants.

- Applicants must be already based in Australia and have full working rights.

📌 Senior Solutions Architect - Digital Products (Melbourne)
🏢 NTRO - National Transport Research Organisation
📍 Melbourne