Support Workers (Part Time & Casual) and SIL Team Leader | Newcastle, Lake Macquarie & Maitland

Manaaki Care is growing, and we’re looking for Support Workers (part time and casual) and an experienced Full Time Team Leader for our SIL homes.

SUPPORT WORKERS (PART TIME & CASUAL)

About the role
You’ll support participants in our SIL homes and provide Community Access and other supports where required. Our SIL homes are busy environments, so we need competent, confident people who can stay calm, think on their feet, communicate well, and work both as part of a team and independently to keep participants safe and supported.

Key responsibilities

- Daily routines, household tasks and personal care

- Community access, appointments and activities

- Supporting participant goals and independence

- Emotional and behavioural support

- Following support plans, procedures and documentation requirements

- Contributing to the smooth running of the home

- Working across a rotating 24/7 roster and across SIL and Community Access

Hours

- Part time: minimum one sleepover per week and alternate weekends

- Casual: flexible shifts based on business requirements, which may include sleepovers and weekends

About you

- Minimum 2 years’ experience in SIL or relevant disability support

- Experience supporting people with complex needs, psychosocial disability, mental health, trauma and/or complex behaviours

- A genuine commitment to person-centred support

- Strong communication and teamwork skills

- A calm, resilient and practical approach

- Good judgement, initiative and problem-solving skills

- Professional boundaries and respect for participant dignity

TEAM LEADER, SIL HOMES

About the role
As a Full Time Team Leader, you’ll take responsibility for the day-to-day management and smooth running of our SIL homes,



while maintaining a strong hands-on presence within the homes. Alongside your leadership responsibilities, you’ll spend at least two days a week working on the floor, supporting participants directly and working alongside staff. This hands-on approach ensures you stay connected to the needs of participants and staff, providing practical guidance, support and leadership to help create a positive, well-run home.

Requirements of the role

- At least two days a week working directly with staff

- On call every second week from 5pm on weekdays

- One weekend per fortnight

- Paid in line with award requirements

About you

- Proven experience in a SIL leadership or supervisory role

- Strong understanding of NDIS practice standards and SIL operations

- Experience supporting people with complex needs, psychosocial disability and/or complex behaviours

- Confident leading, guiding and supporting a team

- Calm, decisive and solid under pressure

- Strong organisation, communication and problem-solving skills

- Willingness to be on call and work weekends as outlined above

ALL APPLICANTS MUST HAVE

- NDIS Worker Screening Check

- NDIS Worker Orientation Module

- Working With Children Check

- Current First Aid & CPR

About us
Manaaki Care was established in 2021 as a boutique registered NDIS provider supporting participants across Newcastle, Lake Macquarie and Maitland, with a strong focus on genuine relationships, person-centred support and helping people live as independently as possible.

Perks

- Supportive and approachable management

- A genuine team environment

- Ongoing training and development

- Opportunities to grow

- Variety across SIL and Community Access

- The opportunity to work towards a stable roster

Please upload an up-to-date resume and a cover letter outlining your suitability for the relevant role (Support Worker or Team Leader).

📌 SIL Support workers and SIL Team Leader (Wallsend)
🏢 Manaaki care
📍 Wallsend