Company Description:

Red Soup Speech Pathology provides swallowing and communication support to adults and children with acquired brain injuries, including traumatic brain injury, stroke, and progressive neurological conditions. We support clients experiencing communication challenges, including speech, language, cognitive communication, social communication, and swallowing difficulties related to injury or illness. We offer services in clinic and on a mobile basis, with visits to homes, workplaces, and community settings across much of the ACT and surrounding areas of NSW. Our clinic is located in Deakin, ACT, and the organisation focuses on client-centred, functional support in everyday environments.

We are seeking an organised, reliable Administration Assistant to join our team in a permanent part-time role (20–25 hours per week across set weekday hours) based in Deakin. This is a genuinely varied role at the heart of our clinic's day-to-day operations, helping us stay accountable and consistent, keep operations running smoothly, and take the administrative load off our clinical team so they can focus on what they do best.

We're looking for someone who wants to grow with us over the long term. As our practice expands across Canberra, there's scope to take on more responsibility and develop your skills. We'll invest in training you in our systems and processes.

What you'll be doing:

- Greeting and welcoming clients as their first point of contact

- Scanning and managing documentation

- Generating clinical and operational reports

- Housekeeping duties to keep our space presentation-ready

- Supporting internal audits and compliance checks

- Managing stock levels and placing orders

- Supporting our social media presence (e.g. Facebook, Instagram and LinkedIn), including planning and scheduling posts, creating simple graphics, and keeping our pages active and consistent





- Working with our clinicians to turn their work, events and updates into engaging content, always respecting client privacy and consent

- General administrative support such as scheduling, correspondence, data entry, filing, phone and email management, and other day-to-day AA duties as needed

Who you'll work with:

You'll work closely with our Director, who splits time between our Canberra and Brisbane locations, and our Administration Manager based in Brisbane. You'll be key to keeping communication and processes consistent across both sites.

Qualifications

- Strong administrative and clerical skills, including scheduling, data entry, and document management.

- Professional phone etiquette and clear, respectful communication with clients, families, and team members.

- At least 2 years' experience in an administrative role, ideally supporting busy professionals or clinical teams.

- Proficiency with office software (e.g., Microsoft Office) and practice management systems or willingness to learn.

- Experience managing social media for a business or organisation.

- Attention to detail, strong organisational skills, and the ability to manage multiple tasks and priorities.

- Reliability and ability to work independently in a hybrid workplace, maintaining confidentiality and privacy standards.

- Availability for consistent weekday hours year-round.

- Previous experience in healthcare or community services administration is desirable.

- Relevant certificate or diploma in business administration, office administration, or equivalent experience is beneficial.

- National Police Check and Working With Vulnerable People card.

Details:

Please include a short cover note telling us why this role suits you right now. If you've managed social media for a business, we'd love to see links or examples of your work.

If you love keeping things organised, enjoy sharing a outstanding team's work online, and want a role you can grow into, we'd love to hear from you!

📌 Administration Assistant (Deakin)
🏢 Red Soup Speech Pathology
📍 Deakin