Program Manager (Melbourne)

Program Manager (Melbourne)

12 Nov
|
Department of Energy, Environment and Climate Action VIC
|
Melbourne

12 Nov

Department of Energy, Environment and Climate Action VIC

Melbourne

The Program Manager, Victorian Energy Compare (VEC), is responsible for leading the delivery of projects, initiatives and operational activities that support the continuous improvement and effective performance of Victoria's independent energy comparison service. The position plays a central role in coordinating program delivery across a range of consumer-facing, digital and strategic workstreams, with a strong focus on enhancing user experience and delivering positive outcomes for Victorian energy consumers.

The position provides leadership across multiple workstreams, supporting the successful delivery of projects and initiatives while maintaining a strong focus on consumer needs, service quality and program outcomes.

The Program Manager is responsible for overseeing the management of consumer enquiries, feedback and complaints, identifying systemic issues and opportunities for improvement, and working collaboratively with stakeholders to implement effective solutions. The role develops and maintains productive relationships across the Department and with external stakeholders to support the delivery of program objectives.

The position requires strong project and program management capability, highly developed communication and stakeholder engagement skills, and the ability to work across diverse and competing priorities. Sound judgement, initiative and a consumer-focused approach are critical to ensuring the ongoing success and evolution of the Victorian Energy Compare service.

Specialist/Technical Expertise/Qualifications

- An appropriate qualification or demonstrated knowledge and experience in Project and/or Program Management is desirable.
- Sound knowledge of the energy sector and government policies, programs and commitments is highly desirable.

This is a fixed term position available until 14 January 2028.



The work location for this position is 8 Nicholson Street, East Melbourne with hybrid work arrangements available.

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience.

Please refer to the Key Selection Criteria provided in the Position Description, including the mandatory requirements.

How to Apply:

If you are a current DEECA employee, please apply via DEECA Careers.

Click the ‘Apply’ button and you'll be redirected to a new platform and create an account.

Applications close 11.59pm on Wednesday, 25 November 2026.

All applications must be submitted through the online portal. We are unable to consider email or manual applications at this time.

Other relevant information:

Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a Nationally Coordinated Criminal History Check.

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.

An inclusive, culturally safe and flexible workplace

DEECA fosters an inclusive workplace culture and is committed to a fair, accessible, and equitable recruitment process.

We strongly encourage Aboriginal and or Torres Strait Islander people to apply. We recognise the strengths, knowledge and perspectives First Nations people bring and DEECA is committed to a culturally safe and respectful workplace. If you need support to participate, please contact ***************@deeca.vic.gov.au.

We support flexible working arrangements, including hybrid work, wide-ranging hours, part-time work and job sharing. For more information about our recruitment processes, visit applying for a role with us.

📌 Program Manager (Melbourne)
🏢 Department of Energy, Environment and Climate Action VIC
📍 Melbourne

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