Switchboard Operator/Cashier

Requisition ID: REQ707131
Position Classification: Telephonist Level 2 (Health Employees Administrative Staff (State) Award)
Remuneration: $70,881.98 - $73,766.41 per annum, pro rata (+ super + 17.5% leave loading where applicable)
Employment Type: Temporary Part - Time (7 December 2026 to 4 April 2027 - with the possibility of extension)
Hours Per Week: 12 (Week 1 Thursday 8am-5pm, Week 2 Wednesday & Thursday 8am-5pm)
Location: Griffith Base Hospital
Closing Date: 4 December 2026

About the Role

The Switchboard Operator / Cashier is a front-line communication role and often the first point of contact for patients, families, visitors and staff. You will operate the hospital switchboard, handling internal and external calls in a polite and helpful manner and act as a receptionist for enquiries from stakeholders.

The role is also the hospital's cashier, making up float monies and keeping accurate cash receipt records using the Department of Health's Oracle system. In an internal or external emergency, you will act as the focal communications point for the hospital.

Key Accountabilities

- Operate the hospital telephone switchboard, managing internal and external calls courteously and effective
- Provide reception services and respond to enquiries from stakeholders
- Accurately record cash receipts and maintain and record hospital float monies
- Act as the focal communications point during internal or external emergencies
- Work as part of the administration team, receiving direction from the Business Administration Manager

Essential Criteria

- National Police Check
- Vaccination Category A
- Class C Drivers Licence
- NSW Working with Children Check

Selection Criteria

- Experience working within a team-oriented environment, including the ability to work alone and with minimal supervision
- Demonstrated high level computer skills,



including proficiency in Microsoft and Windows based applications and email systems
- Demonstrated experience in the operation of Department of Health software systems including the Oracle system, or other bookkeeping systems
- Prepared to undertake training and education, including annual mandatory training, job specific training and formal training
- Demonstrated high level communication skills, including the ability to effectively liaise with all internal and external stakeholders, including persons of a non-English speaking background and of Aboriginal descent
- Demonstrated experience in dealing with patients and/or their families who may be in a stressful situation, or extensive experience dealing with external clients
- Hold an unrestricted NSW or other Australian State or Territory drivers' licence and have the ability to travel for work purposes as required

Need More Information

Click here for the Position Description
For more information on MLHD

For role related queries or questions contact Ryan Nichols via *************@health.nsw.gov.au

MLHD welcomes applications from people of all backgrounds and is committed to building a workforce that reflects the communities we serve.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and the LGBTIQ+ community.

If you identify as Aboriginal or Torres Strait Islander, you can access recruitment application support through the Stepping Up initiative.

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy (Page 11). You will be required to complete the

OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have

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📌 Switchboard Operator/Cashier (Griffith)
🏢 NSW Health
📍 Griffith