Venue Supervisor

Full Time | Down The Rabbit Hole Wines | McLaren Vale

At Down The Rabbit Hole, we believe great hospitality is about more than beautiful wine, incredible food and outstanding service. It's about how we make people feel.

We're looking for an experienced Venue Supervisor who loves wine, food and hospitality and takes pride in creating exceptional experiences. Someone who can bring out the best in a team, notice the little things and make every guest feel welcome.

Our goal is simple: we want every guest to leave completely blown away by an incredible experience.

The Role

This is a full time, hands-on leadership position across our wine tastings, Fiore restaurant, casual dining experiences and events.

Working closely with our Venue Manager, you'll lead service on the floor, support the team, maintain high standards and step in wherever needed to keep things running smoothly. You'll also help with guest enquiries by phone and email, reservations, stock management, online orders and general day-to-day administration.

The roster is likely to be Thursday to Monday, including Friday evening service.

About You

You're warm, confident and calm under pressure. You enjoy working with people, take ownership and know how to create a positive environment for guests and colleagues alike.





You'll thrive here if you:

• Have proven experience supervising a busy hospitality venue

• Love excellent wine, food and hospitality, and enjoy sharing our wines with guests to support sales and wine club memberships

• Naturally love making people feel welcomed and happy

• Can coach and motivate a front-of-house team

• Have a sharp eye for service standards and the little details

• Can confidently manage busy shifts, solve problems and handle guest feedback

• Are organised, proactive and willing to jump in wherever needed

Previous hospitality leadership experience is essential. Wine knowledge is a bonus, and a willingness to learn is key.

What You'll Get

• A beautiful workplace with a close-knit, values-driven team

• The chance to work across wine tastings, restaurant and casual dining

• Support to grow your leadership, wine and hospitality knowledge

• A culture that values kindness, teamwork and doing things well

• Staff discounts, valuable tunes and a daily view that's hard to beat

If you love wine, food and hospitality and want to help create memorable experiences, we'd love to hear from you. Apply Now.

📌 Down The Rabbit Hole Venue Supervisor Mclaren Vale
🏢 DOWN THE RABBIT HOLE - VENUE SUPERVISOR
📍 McLaren Vale