An exciting current chance has opened within our head office for a driven, highly organised team player. In this fast‑paced, high‑volume setting, you'll take the lead in coordinating scheduled works and project requests, working closely with trades and subcontractors while building robust, positive relationships with our clients.
Key responsibilities
Answering calls – first point of contact for scheduling
Liaising with clients to understand service requirements and updating scheduling contacts to ensure requests are met
Maintaining the scheduling database by ensuring job details are updated regularly and scheduled services are undertaken
Liaising with management regarding jobs and being proactive in providing solutions and resolutions where possible
Managing the updating of all scheduled works and further works
Updating, investigating and following up job queries/ gathering of information to ensure scheduling team have all available information
Step into a leadership capacity when required, supporting the coordination and direction of the scheduling team.
About you
Minimum 3 year in a similar work coordination role
Experience and understanding of construction or maintenance
A genuine interest in developing leadership skills and progressing into a leadership role
Highly organised with proven ability to manage high volumes of work, meet deadlines and prioritise conflicting priorities and projects
Highly developed communication and interpersonal skills
A high degree of initiative, takes ownership of issues and demonstrates a "can do" attitude
Experience using a variety of computer software packages including MS Office
Team player that can also work autonomously
Current driver's license
Be willing to undergo a Police Check and hold/be willing to obtain a Blue Card
About us
Proudly family owned and operated, Mathiou Services has grown into a trusted name in building and maintenance, with our head office located in Burleigh. We're committed to providing exceptional service across everything we do—from carpentry and repairs to gardening and landscaping.