Introduction : Join Mercedes-Benz Berwick, one of the nation's most successful dealerships, and leave a lasting impression on every customer! As a Customer Service Concierge Driver, you will play a key role in supporting our Service Department's delivery of exceptional service to our VIP customers by managing the logistics of service vehicle pick-up and drop-off. On offer :
Full-time permanent role offering job security
Drive stylish luxury vehicles daily
Excellent career growth prospects across the group
Work with a supportive team and great culture
Enjoy Patterson Cheney Cars & Trucks group discounts, including New and Used vehicles, servicing, and parts
Secure employment with a strong, growing family-owned business
Access an Employee Assistance Program
Experience the variety that the role provides

Description : Key Responsibilities :
Act as the dealership ambassador, representing the Mercedes-Benz brand professionally and enthusiastically.
Pick up and drop off service vehicles from our VIP customers’ home or workplace locations.
Deliver loan vehicles to customers while ensuring seamless handovers and vehicle walk-arounds.
Return serviced vehicles to customers promptly and efficiently.




Maintain excellent communication with customers throughout the process, ensuring their needs are met and expectations exceeded.

Skills and Experiences : About you :
Excellent customer service skills with the ability to communicate effectively.
Love to drive and enjoy providing exceptional customer service?
Full driver’s license and the ability to drive long distances.
Competence in operating a smartphone or iPad for navigation and communication.
A passion for providing a top-tier customer experience.

How do I apply? The successful applicant will be required to undertake a National Police Check. Mercedes-Benz Berwick is part of the Patterson Cheney Group and employs approximately 1000 team members. We are proud to be one of Australia's largest automotive businesses with multiple brands (Mercedes-Benz, Toyota, Isuzu UTE, Mahindra and multiple truck brands). We have served our customers since 1915, and our success has been built on a solid foundation of customer service. With solid independent family business values and behaviours, we emphasise enjoying our work.

📌 Customer Service Courtesy Driver Driving Luxury Mercedes Benz Cars Narre Warren
🏢 Patterson Cheney
📍 Narre Warren