Position: Retail Manager
Location: Tweed Heads South NSW 2486
Employment Type: Full time | Permanent | 38 hours per week
Salary: $80,000 -$85,000 plus super

Join a vibrant, community-focused business that’s ready to grow with your leadership.
At Madmex, we serve more than just excellent food — we serve a loyal and diverse customer base in the heart of Tweed Heads, NSW.

We're seeking a dedicated Retail Manager to take the lead in operations, staff management, and customer service. If you're looking for a long-term opportunity in a supportive and welcoming environment, we’d love to hear from you.

Key Responsibilities
Oversee daily store operations and team performance
Manage rostering, inventory, stock orders, and supplier relations
Implement and monitor promotional, pricing, and merchandising strategies
Ensure compliance with food safety, WHS, and business standards
Lead, train, and support a small team of staff
Manage budgeting, payroll, and reporting
Deliver exceptional customer service and handle client feedback

What We’re Looking For




Minimum 2 years of experience in a management role in retail or food services
Strong leadership, communication, and organisational skills
Ability to multitask and make sound decisions under pressure
Solid knowledge of inventory and operations management
Passion for customer service and team development
Multilingual abilities are a bonus, as we serve a diverse community

Requirements
Full Australian work rights – Citizens, Permanent Residents, or unrestricted visa holders only
Diploma or higher qualification in Retail, Business, or Hospitality Management (preferred)
Willingness to work long-term in a regional area

Note: Due to our regional location, we face challenges in sourcing experienced staff locally. This role offers an excellent long-term opportunity for a committed individual to grow with our team.

Pay: $80,000.00 – $85,000.00 per year

Perks:
Employee discount

Work Location: In person

📌 Retail Manager Tweed Heads South
🏢 TWEEDQUAD
📍 Tweed Heads South