Job Description
Answer and respond to inbound phone calls regarding resolving customer issues, delivery times, quotes, general/first level technical product information, samples, and other general enquiries.
Maintain internal email mailbox.
Order entry on SAP.
Process invoices and credits.
Customer support and enquiries .
Liaise with freight providers for delivery coordination.
Provide assistance to Sales and Logistics teams.
📌 Customer Service Officer Pinkenba
🏢 Sika
📍 Pinkenba
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