As Skilled Support Officer, you will:
Deliver telephone- based human/community information and referral service to nmembers of the public.- Conduct best practice, culturally appropriate initial assessment and provide appropriate referrals for clients into government and non-government support services.- Maintain accurate client records to assist with high- quality referral outcomes.- Develop referral networks to increase support options for clients.- Assist in the development of team goals, strategies and work plans to improve service delivery outcomes and efficiency of the Homeless Hotline Service.- Support clients to create practical and achievable short-term safety plans when service options are limited.
Applications will remain current for 12 months.
📌 Professional Support Officer Brisbane (Australia)
🏢 Queensland Government
📍 Australia
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