Talent Mode is partnering with a Defence consultancy client seeking an experienced Training & Field Service Representative to support a major Defence communications and ICT capability based.
This is an excellent chance for someone with a background in Defence ICT, deployed communications, systems support or field-based technical services who enjoys working directly with end users and operational stakeholders.
Canberra Based - Some travel
6 Month initial with extension
$800 to $1150 per day inc super / ex gst
NV1 Minimum
Key Responsibilities
Develop, update and deliver technical training to users, administrators and technical support personnel.
Provide hands-on field service and operational support across Defence locations, including both barracks and field environments.
Diagnose and troubleshoot hardware, software and system issues, coordinating escalation with technical resolver groups where required.
Support software upgrades, system enhancements and capability improvements.
Develop and maintain Standard Operating Procedures (SOPs), user guides and technical documentation.
Assist with system testing activities,
including test preparation, execution, reporting and evaluation of results.
Provide technical advice and support to Defence personnel operating complex communications and ICT capabilities.
Contribute to capability sustainment, user adoption and ongoing operational effectiveness.
Essential Requirements
Current NV1 Security Clearance.
Experience delivering technical training within Defence, ICT or communications settings.
Solid fault-finding and troubleshooting skills.
Experience supporting deployed or operational ICT systems.
Excellent communication and stakeholder engagement skills.
Ability to work independently in both office and field environments.
Highly Desirable
Defence communications, networking or deployed ICT experience.
Previous military service or experience supporting Defence capability programs.
Experience developing technical documentation and training materials.
Exposure to testing, evaluation and system acceptance activities.
📌 Training & Field Service Representative Canberra
🏢 Talent Mode
📍 Canberra
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