Join Our Team – Medical Receptionist (Full time) – Mermaid Beach, QLD
MBR Health (formerly Mermaid Beach Radiology) is looking for a full-time Medical Receptionist to be the welcoming face of our state-of-the-art imaging centre in Mermaid Beach, Queensland.
We’re seeking someone with personality plus, who can deliver exceptional customer service and provide effective administrative support in a fast-paced, professional setting.
At MBR Health, our patients come from all over Australia and the world, and we offer some of the most advanced diagnostic imaging in the country. As the first point of contact, you’ll help set the tone for an outstanding patient experience from the moment they walk through our doors.
What we offer:
A friendly, dynamic, and supportive team
Exposure to cutting-edge imaging technology
A chance to be part of a growing, preventative and regenerative health centre
If you’re energetic, organised, and love creating a welcoming experience for patients, we’d love to hear from you!
What You’ll Be Doing
Welcoming patients with warmth and professionalism, creating a great first impression
Answering patient enquiries and providing clear information about our services
Managing appointments efficiently to keep the clinic running smoothly
Handling patient registration and ensuring all documentation is accurate
Maintaining up-to-date records and filing systems
Assisting with billing and insurance claims as required
Supporting the team with administrative and marketing tasks to help the clinic shine
What We’re Looking For
Exceptional ability to interact with patients and healthcare professionals in a friendly, professional, and clear manner
Comfortable thinking on your feet in a fast-paced, complex clinic environment, able to learn quickly and relay information accurately to patients
Experience in a medical reception or customer service role, with strong organisational skills and attention to detail
Familiarity with medical software, electronic health records, and standard office applications
Some understanding of medical terminology and healthcare industry regulations
Empathetic, approachable, and committed to providing a positive patient experience