Are you ready to be the heartbeat of our patient experience? At I-MED, we're seeking passionate individuals to play a pivotal role in ensuring seamless healthcare journeys for our patients. If you thrive on making a positive impact and enjoy both in-person interactions and phone support, this position is tailor-made for you.

Join our friendly and supportive team in Box Hill as a Medical Receptionist . This full-time role operates from Monday to Friday , with shifts between the hours of 6.00am-6.00pm, but on occasion may be required to work until 10pm . There is also an opportunity to work on Saturday mornings from 9.00am-12.00pm .

As a Medical Receptionist, you will be the first point of contact for our patients, playing an key role in creating a positive and skilled patient experience.

Your responsibilities will include:
Greeting patients warmly and assisting with check-in procedures.
Answering emails and phone calls promptly and handling inquiries professionally.
Advising patients of preparation prior to relevant scans.
Billing procedures – private, Medicare, workers compensation, and DVA.
Collaborating with clerical and technical staff, radiologists, and referrers.

What we’re looking for:

Clear verbal and written communication skills.





Robust organisational abilities to manage appointments and patient flow.

Relevant reception experience.

Confidence working across multiple screens and systems.

What we can offer you:

Wellbeing benefits
Fitness passport, including full gym access and a range of classes
Supportive management that values your well-being

Learning and development
Comprehensive training to help you put your best foot forward in the role
Career opportunities across our diverse Network
Opportunity for position growth – gain more responsibilities with experience

Workplace Experience
Team-oriented and inclusive team
Free parking onsite and street parking
Lots of uniform options to suit your preferences at no cost to you with annual top ups

Compensation
Industry-competitive salary and benefits package
Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.

How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.

📌 Medical Receptionist Box Hill
🏢 I-MED Radiology Network
📍 Box Hill