TalentEx Employment Group, an automotive recruitment business, is looking for a full time Automotive Service Advisor to join an in office team in Coffs Harbour. This is a customer-facing role for someone who enjoys keeping people informed and keeping a busy workshop running smoothly.

About the role

As Service Advisor, you will be the main point of contact between customers and the workshop, from the first booking through to vehicle handover. You will explain work clearly, set realistic expectations and make sure nothing falls through the gaps.
Greet customers and take bookings for servicing and repairs
Listen to customer concerns and accurately record vehicle details and job requests
Explain recommended work, quotes and timeframes in plain language
Liaise with technicians and parts staff to keep jobs moving
Update customers on progress and get approval for any additional work
Prepare invoices, take payment and hand vehicles back to customers




Follow up after service to make sure customers are happy

What we offer
Pay: $85,000 – $95,000
Excellent working environment
Ongoing training & development

If you are ready for your next service advisor role in Coffs Harbour, we would love to hear from you. Apply today.

What you'll need
Previous experience as a Service Advisor or in a customer-facing automotive role
Clear, confident communication with customers and technical staff
Good organisation and the ability to manage multiple jobs at once
Basic computer skills and comfort learning workshop or dealership management software
Sound understanding of vehicle servicing and repairs
Current Australian driver's licence
Full working rights in Australia — no visa sponsorship offered

📌 Automotive Service Advisor Coffs Harbour (Australia)
🏢 Important Group
📍 Australia