We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.
The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.
Key Responsibilities
Respond to booking inquiries
Gather customer needs and preferences
Research available options
Coordinate booking details
Verify customer and reservation information
Provide confirmations and relevant information
Assist with booking updates and changes
Communicate with providers as needed
Maintain accurate booking records
Follow up with customers regarding outstanding information
Provide professional support throughout the booking process
Qualifications
Robust communication skills
Excellent organization
Attention to detail
Customer-focused attitude
Comfortable researching information online
Basic computer proficiency
Ability to learn booking systems
Strong time-management abilities
Reliable and self-motivated
Previous booking or customer-service experience is helpful but not required
Organize your schedule around responsibilities and customer needs
Training Available: Learn booking procedures and online platforms
Ongoing Support: Access educational resources and guidance
Career development: Build organization, communication, research, and coordination skills
Customer-Focused Role: Assist customers throughout the booking process
We encourage candidates from all backgrounds to apply.
Must be able to call at least 30 people a day
Need to have a sales streak, strong and confident, and not subservient
Fixed weekends off and early finish on Fridays
Great company culture
Above industry rates
A fabulous direct response/conversion copywriter (basically, you've got to LOVE writing and showing off how well you can do it!)
An ambitious self-starter with loads of initiative
High attention to detail
Strong communication and people skills
Previous experience on a marketing team or as a freelance copywriter
Someone qualified, well-mannered, and well-presented
Positive computer skills, especially with: Google Drive, WordPress, Excel, Outlook, LinkedIn, and the other social media platforms
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