Our client is well-established in a great location.
You will assist in overseeing the Hotel and Front Office operation, and oversight of all departments of the Hotel including Bars, Dining and Function facilities.
You will be looking to develop a high performing team who will wow our guests with a flawless service experience at every part of their journey and contribute to our financial targets as a result of an effective training program, regular feedback and a hands onleadership style.
ABOUT THE ROLE:Lead and support a service focused team, overseeing all aspects of the day-to-day operationDevelop the team by implementing effective inductions, on-going training, delegation and feedbackCommunicate all standards, policies, procedures, rates, packages and Hotel information and proactively monitor for consistencyStay on top of systems and procedures, including cash handling,



payments and the reservation systemEffectively manage guest feedback and handle complaintsManage a 7 day operation over 24 hours, with diverse rosters covering day/night/weekend shifts including public holidaysABOUT YOU:Experience in a similar role -Exposure to Hotel leadership/management is essentialHands on leadership skills that inspire and support the team, particularly during those 'madrush' momentsTeam player, excellent personality and a passion for delivering the best service possible with aboutique vibeAbility to work under pressure in a fast-paced environment, by taking initiative, prioritising and working collaboratively This is a full time position with a salary range of $79,500 - $85,000 per annum +Superannuation based on experience.

📌 Duty Manager New South Wales (Australia)
🏢 Skilled Jobs Australia
📍 Australia