Guest Experience Ambassador Surfers Paradise

Guest Experience Ambassador Surfers Paradise

11 Nov
|
Grill'D
|
Surfers Paradise

11 Nov

Grill'D

Surfers Paradise

Calling all Front of House Legends

At Grill’d, we’re more than just burgers, we’re in the business of creating WOW moments that guests remember.

We’re on the lookout for Front of House champions across our Surfers Paradise restaurant who live for delivering WOW service, bringing the energy, and turning every visit into something special.

No hospo experience?

No problem.

If you’ve worked in retail or customer service and know how to genuinely look after people you’ll thrive here.

Why You’ll Love It Here
Own the Guest Experience – Be the face of the restaurant and create standout, memorable moments every shift
Reliable Perks – Free burgers on shift + sweet team discounts
Level Up Fast – Build your skills and grow your career with structured training
Good Energy Only – Rapid-paced, fun, team-first culture
Make It Matter – Be part of a brand that backs community + sustainability
Win Together – Rewards and incentives when your team smashes it

What You’ll Be Owning

This is all about the guest.





You’re creating the kind of experience that keeps people coming back and bringing their mates with them.
Delivering next-level, memorable guest experiences
Owning the floor, till and service flow with confidence
Bringing energy, warmth, and personality to every interaction
Jumping in to support the team and keep service humming

What We’re Looking For
You genuinely love people and creating excellent experiences
Background in retail, customer service or any people first role (hospo not required)
You thrive in fast-paced environments and keep your cool under pressure
You’re a team player who brings the energy and lifts others
You’ve got that natural spark, positive & proactive

The Must-Haves
Flexibility across shifts but Availability on Friday nights + across the weekend (this is when we shine)
Full working rights in Australia

📌 Guest Experience Ambassador Surfers Paradise
🏢 Grill'D
📍 Surfers Paradise

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