We are seeking a driven and commercially astuteBusiness Development Managerto join our Crown Sales team in Melbourne.
Reporting to the Director of Sales, this is a pivotal role focused on driving new business acquisition and sustainable revenue growth.
You will be responsible for building a robust pipeline of opportunities across the MICE (Meetings, Incentives, Conferences & Events) segment, identifying high-value prospects, and converting them into long-term partnerships.
You'll act as a brand ambassador for Crown - developing strategic relationships, representing us at key industry events, and unlocking opportunities across Crown Melbourne.
Key Responsibilities
Drive new business growth by identifying, targeting, and converting high-value opportunities aligned to revenue strategy
Build and maintain a strong, forward-looking pipeline through proactive prospecting and lead generation
Collaborate with Sales Managers to maximise conversion and revenue outcomes
Represent Crown at trade shows, networking events, and industry functions to generate leads and build brand presence
Monitor market trends, competitor activity, and customer insights to inform sales strategies
Maintain a deep understanding of Crown's hotels, events, and integrated offerings
Effectively manage CRM systems to ensure accurate forecasting, reporting, and client insights
Mentor and support junior team members to build capability and drive team performance
Develop strong relationships with internal stakeholders and key external partners




Contribute to achieving revenue targets across accommodation and events segments
Analyse and report on pipeline performance, lead conversion, and revenue outcomes
Identify and leverage cross-property opportunities across Crown's national portfolio
About You
You are a results-driven, relationship-focused sales professional with a passion for winning new business and delivering commercial impact.
What you'll bring
Ideally a minimum of 5 years' experience in business development or account management within a hotel or MICE environment
Strong understanding of MICE market dynamics and trends
Proven track record of achieving revenue targets and driving recent business growth
Exceptional communication, negotiation, and stakeholder engagement skills
Advanced Microsoft Office skills, particularly Excel for reporting and analysis
Experience with CRM systems and pipeline management
Ability to influence, collaborate, and mentor across teams
Relevant tertiary qualifications in Hospitality, Business, or a related discipline
Annual Salary Range: Commensurate with Experience
Employment Type : Ongoing - Full-Time
Usual Work Location : QV 180 Lonsdale Street CBD/ Work from home
Our Crown Community celebrates uniqueness and embraces diversity.
We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
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