APM is seeking a Client Services Officer (Assessments) to join a dynamic team in delivering exceptional customer experiences.
You will manage client interactions across telephony and CRM, schedule assessments, resolve enquiries and de-escalate challenges with empathy while upholding organisational goals.
The role emphasizes collaboration across multi-site teams, quick learning, and maintaining composure amid changing systems and processes.
APM supports growth and ongoing training.
#J-*****-Ljbffr