Work on cutting-edge aerospace & defence programs with a global industry leader
Multiple openings in Brisbane supporting enterprise IT
$***** per hour (incl. super) – 12-month rolling contract
The Company
This opportunity is with a
global IT services organisation
, delivering end-to-end infrastructure and workplace technology solutions for a large enterprise client.
The organisation operates across multiple regions with a globally distributed delivery team and a strong footprint in managed services and enterprise IT support.
You'll be part of a collaborative, high-performing team working in a secure and structured environment, supporting critical business operations.
The Role
As a
Desktop Engineer
, you will be the primary point of contact for end-user support, ensuring reliable delivery of IT services across desktops, devices, and infrastructure in a secure environment.
You'll operate in a fast-paced service workplace, supporting users across multiple sites and collaborating with global IT teams.
Key Responsibilities
Provide desktop and end-user support across hardware, software, and devices
Install, configure, and maintain IT systems including desktops, laptops, and peripherals
Manage incidents and service requests via ticketing systems (ServiceNow or similar)
Deploy and upgrade IT infrastructure, including system updates and configuration changes
Troubleshoot technical issues and elevate where required
Support onboarding processes,



including user setup and IT orientation
Ensure compliance with security policies and standards
Work closely with service coordinators and global IT teams to manage workloads
Participate in ongoing projects and continuous service improvement initiatives
What You Bring to the Table
Must-Have
Active NV1 Security Clearance + Australian Citizenship
Strong experience in
desktop / end-user computing (EUC) support
Experience with
ticket management systems (ServiceNow preferred)
Proven troubleshooting skills across
Windows environments (Windows 10+)
Knowledge of
PC hardware, peripherals, and IT infrastructure
Experience working in
secure, defence, or government environments
Nice to Have
Exposure to
networking (LAN, fibre, Ethernet)
Experience supporting
enterprise-scale or high-volume environments
Involvement in
IT deployments, upgrades, or infrastructure projects
Personal Strengths
Strong customer service and communication skills
Self-motivated and able to work autonomously
Comfortable working in a fast-paced, high-pressure environment
Team-oriented with a proactive mindset
Benefits
Exposure to a
global IT delivery model and enterprise-scale systems
Stable
12-month contract with solid extension potential
Hands-on technical role (ideal for engineers who want to stay close to the tech)
Standard working hours (37.5 hrs/week, no overtime expectations)
#J-*****-Ljbffr

📌 End User Support Technician / Desktop Engineer (Brisbane)
🏢 TEKsystems
📍 Brisbane