Customer Engagement Partner At Bayer, we're committed to improving outcomes for patients through innovation, partnership and a deep understanding of the healthcare environment.
We are seeking a Customer Engagement Partner - Oncology to join our Pharmaceutical team, managing a Sydney North territory spanning metropolitan and regional centres including Newcastle, Tamworth, Port Macquarie, Coffs Harbour, Orange and Dubbo.
This role will see you partnering with specialists, key opinion leaders and multidisciplinary healthcare teams to identify opportunities that improve patient outcomes and support access to cutting-edge therapies.
You will use customer and market insights to develop territory strategies, build trusted relationships and deliver meaningful scientific and commercial engagement.
This is an excellent opportunity for a motivated pharmaceutical sales professional who thrives in a agile environment, enjoys collaborating across functions and is passionate about making a difference in patient care.
Role Responsibilities Develop and execute strategic 90-day territory plans aligned to customer needs and business priorities.




Build trusted partnerships with specialists, key opinion leaders, nurses, pharmacists and other healthcare stakeholders.
Develop a strong understanding of patient journeys, treatment pathways, stakeholder needs and access barriers.
Deliver high-quality scientific and product discussions tailored to customer needs.
Identify opportunities to improve patient outcomes while supporting business objectives.
Gather and communicate valuable market, customer and competitive insights.
Collaborate closely with Medical, Marketing, Market Access, Patient Engagement and other cross-functional teams.
Effectively utilise CRM systems, data and digital tools to support customer engagement and territory planning.
Maintain accurate documentation and compliance with all policies, regulations and Medicines Australia requirements.
Adapt plans and priorities in response to changing customer and market needs.
Travel regularly throughout the Sydney North and regional NSW territory.
Required Experience

📌 Customer Engagement Partner (Sydney)
🏢 Bayer
📍 Sydney