Junior It Support Specialist (Melbourne)

Junior It Support Specialist (Melbourne)

10 Nov
|
BYD Australia
|
Melbourne

10 Nov

BYD Australia

Melbourne

About BYD BYD is a high-tech company devoted to technological innovations for a better life.
BYD is dedicated to providing zero-emission energy solutions.
As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles.
Developing electric vehicles that are intelligent and connected, BYD is inaugurating a new age of automotive innovation featuring a sleek design and an creative user experience.
About the role The Junior IT Specialist provides frontline technical support to employees, ensuring the reliable, secure and efficient operation of end-user devices, systems and workplace technologies across the organisation.




The role is responsible for diagnosing and resolving common hardware, software, network, account and application issues, while escalating more complex incidents to the appropriate internal support teams or external service providers.
In addition to day-to-day technical support, the position assists with IT asset management, employee onboarding and offboarding, user access administration, device configuration and deployment, and IT documentation.
Key responsibilities 1) IT Service Desk

📌 Junior It Support Specialist (Melbourne)
🏢 BYD Australia
📍 Melbourne

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