Since ****, 7-Eleven Australia has joined 7-Eleven international to be part of the biggest retail network across the world, represented in 20 countries with over 84,000 stores. We have big growth plans in Australia and a lot of chance for someone who wants to be part of ever growing retailer with a global footprint.
Firstly, what we offer you!
Vibrant Open Office in Richmond.Work in a dynamic, collaborative space that sparks creativity
Work Your Way.Enjoy the perfect balance of remote flexibility and in-office collaboration—get the best of both worlds
Make a Difference.Take a paid day off each year to volunteer for a cause you're passionate about
Fuel Your Day.Enjoy free 7-Eleven coffee and snacks in the office—because great ideas start with great coffee
Family comes first. Get up to 15 weeks of paid parental leave for the primary carer and up to 4 weeks for concurrent leave, so you can focus on what matters most
Stay Social & Connected.Join our Social Club and Open Committee for regular events, celebrations, and fun activities
Grow Without Limits.Access unlimited LinkedIn Learning courses and invest in your personal and professional development
The role
The Merchant Reconciliations & Reporting Officer is responsible for the accurate and timely reconciliation of merchant settlement accounts, completion of associated financial transfers, and delivery of monthly store and customer financial reporting.
The role investigates and resolves variances, maintains clear supporting records, responds to service requests and works with Finance, Accounts Payable, Payroll and store stakeholders to ensure issues are directed and resolved efficiently. The role will be responsible for:
Complete daily merchant reconciliations across ACS, ACS7, ACSE, ACSF, ACSM, WEX and AMEX, ensuring settlement activity is accurately matched, cleared and supported.
Complete monthly reconciliations for Diners/Tipple, Adyen, Adyen Digital, Nayax/Adyen, Tipple,



DoorDash and Uber Eats.
Identify, investigate and resolve reconciliation breaks, timing differences, unmatched transactions and residual balances.
Process required balance transfers between linked merchant accounts, including ACS and WEX, ACSE and ACSM, Nayax and Adyen, and Diners and Tipple.
Complete the weekly reconciliation of three E-Services general ledger accounts.
Update reporting variants and prepare, run and distribute monthly store financial reports.
Manage reporting requirements for changeover and closed stores, including manual report production and distribution where required.
Operate in line with month-end deadlines, internal controls, delegated authorities and record-retention requirements.
Identify recurring reconciliation issues, manual effort and control gaps, and recommend process or system improvements
What's in your toolkit?
Experience in financial reconciliations, merchant settlements, payments, general ledger processing or a comparable Finance Operations environment.
Demonstrated ability to investigate high-volume transactional differences and follow issues through to resolution.
Practical understanding of debit and credit movements, clearing accounts, timing differences and month-end cut-off.
Intermediate Microsoft Excel capability, including lookups, pivot tables, filtering, data validation and reconciliation of large data sets.
Strong attention to detail, disciplined record keeping and the ability to manage daily, weekly and monthly deadlines concurrently.
Clear written and verbal communication skills,



with confidence working across Finance and operational stakeholders.
Desirable, but not essential utilising AI/ Co-pilot to work more efficiently and streamline manual processes.
Experience with SAP or another enterprise resource planning system.
Experience with ServiceNow or a comparable case-management platform.
Exposure to merchant acquirers, card schemes, digital payment platforms, delivery aggregators or store-based retail operations.
A relevant qualification in accounting, finance, business or commerce.
After more than 47 years of private ownership, on 1 April **** we joined the 7-Eleven International family. 7-Eleven Australia is a wholly owned subsidiary of 7-Eleven International. 7-Eleven Australia will continue to be headquartered in and managed from Melbourne.
With approximately 750 stores across Victoria, NSW, ACT, QLD and Western Australia. There are more than 450 small family-owned businesses in the 7-Eleven franchise network.
Approximately 9,000 Australians work under the 7-Eleven brand, employed directly by 7-Eleven or indirectly through franchised stores and these teams serve an average of seven customers every second across Australia.
After more than 47 years of private ownership, on 1 April **** we joined the 7-Eleven International family. 7-Eleven Australia is a wholly owned subsidiary of 7-Eleven International. 7-Eleven Australia will continue to be headquartered in and managed from Melbourne.
With approximately 750 stores across Victoria, NSW, ACT, QLD and Western Australia. There are more than 450 small family-owned businesses in the 7-Eleven franchise network.
Approximately 9,000 Australians work under the 7-Eleven brand, employed directly by 7-Eleven or indirectly through franchised stores and these teams serve an average of seven customers every second across Australia.
#J-*****-Ljbffr

📌 Reconciliation Services Officer (Melbourne)
🏢 7-Eleven Australia
📍 Melbourne