O.P. Industries (Melbourne) Pty Ltd – Vermont VIC
O.P. Industries is seeking a professional and highly organized HVAC Service Coordinator to join our Service Team based in Vermont, Melbourne Victoria.
The role offers a stable, full time, Monday-Friday, 8.00am - 4.00pm position within an established organisation, providing structured training, competitive remuneration and a supportive working environment.
O.P. Industries is a family-owned business with over 40 years of experience in the HVAC Industry. The company delivers high-quality HVAC Services across Victoria, South Australia and Tasmania. The company has built a robust reputation for reliability, professionalism, and log-erm client relationships. The company demonstrates long staff tenure and low turnover, providing long-term opportunity for the right candidate.
Provide Administrative & operational support to the Service Manager and Service Account Managers
Act as the primary point of contact for clients, ensuring professional and timely communication.
Create, manage and maintain service jobs within the "Simpro Platform".




Raise and process supplier and subcontractor purchase orders, processing job invoices upon completion and submit to clients, etc.
Review & proofread service documentation and reports.
Schedule a& dispatch technicians for service calls, warranty work and preventative maintenance tasks.
Monitor and follow up outstanding debtor accounts.
Prepare monthly work-in-progress and end-of-month reporting.
Provide reception relief as required.
Contribute to a positive, supportive workplace culture.
Previous experience in Service Coordination, Scheduling, or a similar role will be highly valued.
Experience using the "Simpro Platform".
Excellent verbal and written communication skills
High attention to detail and strong organizational capabilities.
Ability to manage multiple priorities in a fast-paced environment.
Capacity to work independently and collaboratively within a team.
A professional, proactive, and solutions-focused approach.
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📌 Service Coordinator-Melbourne
🏢 O.P. Industries (Melbourne
📍 Melbourne