RAA is seeking a CX Lead based in Adelaide CBD to drive exceptional customer experiences. You will transform insights into action, lead cross-functional initiatives and elevate customer journeys across channels.
You'll translate data into compelling narratives, engage stakeholders, and coach teams to deliver on a whole-of-relationship approach while contributing to planning and budgeting. A solid analytics mindset and regional market knowledge are valued.
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📌 Cx Strategy Lead - Member Experience (Adelaide)
🏢 RAA
📍 Adelaide
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