POSITION VACANT
North West Queensland Indigenous Community Social Services Ltd.
Youth Transitional Hub
Youth Support Worker - Casual
About us
North West Queensland Indigenous Community Social Services Ltd (NWQICSS) is a proud Aboriginal and Torres Strait Islander community-controlled, not-for-profit organisation based in Mount Isa. Guided by a First Nations-majority board and the vision "Life to the full," we deliver culturally safe, trauma-informed services across justice, health, housing, education and family support. As a Public Benevolent Institution, we work every day to create real opportunities for our people and community.
About the Program
The
Youth Transitional Hub
provides culturally responsive support to at-risk young people through case management, diversion activities, outreach support, and safe overnight accommodation.
The program supports young people by providing a safe and supportive environment where they can build positive connections, develop life skills, access appropriate services, and receive guidance to improve their wellbeing and future opportunities. Through strong partnerships with families, community organisations, schools, health services, and justice agencies, the program aims to reduce engagement with anti-social behaviours and support young people to make positive choices.
About the Role
We are seeking a
Youth Support Worker
who is passionate about working with young people and making a positive difference in their lives.
Working as part of the Youth Transitional Hub team, you will provide practical,



emotional and social support to young people in a safe, respectful and culturally appropriate environment.
Key responsibilities will include:
Building positive and respectful relationships with young people
Providing day-to-day support, supervision and guidance
Supporting young people to develop life skills and independence
Facilitating recreational, educational and wellbeing activities
Supporting diversionary and community-based activities
Providing outreach support where required
Encouraging positive behaviour, decision-making and engagement
Working collaboratively with families, services and community partners
Maintaining accurate case notes, reports and other required documentation
Following organisational policies, procedures and safeguarding requirements
Promoting a safe, inclusive and culturally respectful environment
This role is an excellent prospect for someone looking to develop their skills and experience in
youth work, community services, communication, leadership and community engagement
.
Employment Type:
Casual
Shift:
Afternoon
Shift Hours:
2:45 pm – 11:45 pm
Location:
Mount Isa, Queensland
Key Competencies




Strong verbal and written communication skills
Computer literacy with the ability to complete accurate reports and documentation
Well-developed organisational and time management skills
Ability to work both independently and as part of a team
Knowledge / Qualifications
Certificate qualification in Child, Youth and Family Intervention (desirable) or currently working towards
Understanding of the role and responsibilities of a Youth Support Worker
Willingness to participate in ongoing training and professional development
Current Open Driver's Licence
Current Blue Card
Current Police Check
Work Experience
Experience working with young people or in a Youth Support Worker role (preferred)
Demonstrated ability to plan, prioritise, and manage workload to meet deadlines
Aboriginal and Torres Strait Islander people are encouraged to apply.
Applications due close of business: Wednesday 18 November ****
NWQICSS is an equal opportunity employer committed to cultural safety. Interviews may commence before the closing date, so we encourage applicants to submit their applications early. Please note that only shortlisted candidates progressing to the interview stage will be contacted.
NWQICSS is committed to the safety and wellbeing of all clients, including vulnerable individuals and young people. All prospective employees must demonstrate suitability and commitment to safeguarding clients from abuse and harm.
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📌 Youth Support Worker (Mount Isa)
🏢 North West Queensland Indigenous Community Social Services
📍 Mount Isa