Are you a highly organised and solutions-focused professional with experience in rostering, workforce coordination or scheduling?
Join the St Basil's Centralised Rostering Team and play a key role in ensuring we have the right people, with the right skills, in the right place at the right time to support safe, high-quality and person-centred care across our Residential and Home & Community Services.
Working from our Burwood Head Office, you will collaborate with managers, employees and stakeholders across multiple service locations to coordinate workforce coverage, manage vacancies, maintain compliant rosters and support workforce planning activities. Your ability to think ahead, solve problems and manage competing priorities will contribute directly to the care and wellbeing of the people we support.
Available Shift Streams
As part of our Centralised Rostering Team, Rostering Officers may be allocated to one of the following roster streams:
Early Shift:
5:00am - 1:06pm
Day Shift:
10:00am - 6:06pm
Late Shift:
2:00pm - 10:06pm
You will support a 7-day rostering operation across Residential and Home & Community Services, with weekend and public holiday work required in accordance with roster allocations and operational requirements.
Your duties will include (but are not limited to):
Creating, maintaining and updating rosters across Residential and Home & Community Services
Coordinating planned and unplanned leave replacements
Managing vacant shifts and supporting timely shift allocation
Facilitating shift replacement activities and workforce coverage requirements
Monitoring and managing daily and future staffing vacancies
Supporting the redeployment and allocation of available employees across services
Reviewing roster compliance with Enterprise Agreements, Awards and organisational requirements
Processing roster amendments,



leave requests and workforce changes
Reviewing timesheets and supporting payroll-related rostering activities
Acting as a central point of contact for roster-related enquiries
Generating workforce reports and maintaining accurate employee records
Identifying roster trends and opportunities for continuous improvement
Working collaboratively with managers and stakeholders to achieve workforce outcomes
About You
You are a proactive and detail-oriented professional who thrives in a fast-paced environment. You enjoy solving workforce challenges, building strong stakeholder relationships and ensuring operational services are supported by effective workforce planning and coordination.
To be successful in this role, you will have:
Experience in rostering, workforce scheduling, workforce coordination, administration or a similar role
Strong organisational and time management skills with the ability to manage competing priorities
Excellent communication and stakeholder engagement skills
Solid attention to detail and problem-solving capability
Experience using workforce management and rostering systems such as Emplive or similar platforms
Intermediate to advanced Microsoft Excel and Microsoft Office skills
Ability to interpret and apply Awards, Enterprise Agreements and workplace policies
Experience supporting multiple sites, departments or service streams
Ability to work both independently and collaboratively within a team setting




Availability to work within one of the designated roster streams and support a 7-day rostering operation as required
Experience within Aged Care, Disability Services or Community Services
Knowledge of SCHADS Award and/or Aged Care Award provisions
Understanding of AN-ACC, Care Minutes and aged care workforce requirements
Experience supporting workforce planning and vacancy management within a 24/7 operational environment
We Offer
A welcoming and supportive team environment
Modern office facilities located in Burwood NSW
Ongoing education, training and professional development opportunities
Exposure to both Residential and Home & Community Services workforce operations
Staff wellbeing initiatives, including Employee Assistance Program
Flexible working arrangements where operationally appropriate
Competitive remuneration package
Pre-Employment Requirements
Employment with St Basil's is subject to satisfactory completion of:
NDIS Worker Screening Check
2 Reference Checks
Pre-Employment Medical Assessment
Evidence of Right to Work in Australia
About St Basil's Homes NSW/ACT
St Basil's Homes NSW & ACT is an activity of the Greek Orthodox Archdiocese of Australia and was established to provide care and lifestyle options to ageing Australians.
We operate residential aged care homes at Kogarah, Lakemba, Miranda and Randwick, along with community care services across the Sydney metropolitan area.
At St Basil's, we foster a culture of inclusion, respect and person-centred care. We are committed to enhancing quality of life through accommodation, community services, lifestyle programs, clinical care and support services.
Don't miss this opportunity to join a caring and supportive organisation where your work will directly support the delivery of safe, high-quality care across our services.
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📌 Rostering Officer (Melbourne)
🏢 St Basil's Homes
📍 Melbourne