Customer Service Officer - MotorOne Autobody - Geelong , VIC
Position: Customer Service Officer- Full-time
Are you passionate about delivering top-notch customer service and ready to bring your skills to a fast-paced, high-quality automotive environment?MotorOne Autobodyis looking for an experienced Customer Service Officer to be the welcoming face of our Geelong North team
About the Role:
As our Customer Service Officer, you'll be the first point of contact for customers dropping off or picking up their vehicles for repair. Your role is essential in creating a professional, welcoming, and seamless experience in a corporate office environment.
Your responsibilities will include:
Greeting customers at reception
Managing phone and email enquiries
Making tea/coffee for customers and visitors
Providing professional updates and follow-ups
Supporting the site manager with day-to-day operations
What We're Looking For:
Previous experience in Customer Service and Reception
Strong admin and accounts background
Experience in the automotive repair industry is a huge plus!
Excellent communication and interpersonal skills
High attention to detail and process-oriented
Reliable, with a consistent and skilled work ethic
Confident using computers and business software
A friendly, team-focused attitude and positive energy!
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