Coles Group in Melbourne is seeking a Senior Manager, Customer Transformation to own the integrated management of the CX transformation portfolio, aligning priorities with investment, capacity and value across multiple functions.
You'll lead a CX Transformation analytics team, set high analysis standards and deliver executive-ready recommendations, while partnering with Finance, Technology, Operations, Product and Strategy to secure outcomes.
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📌 Senior Customer Transformation Lead (Melbourne)
🏢 Ranchero
📍 Melbourne
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