Job title: Workshop Administrator
Location: Derby
Contract type: Temporary maternity cover with potential to become permanent based on performance
Hours: Monday to Friday, 7:00am to 4:00pm
About the role
We are currently recruiting for a Workshop Administrator to join a busy Workshop function based in Derby.
This Workshop Administrator role will provide high quality administrative support to the day-to-day running of the vehicle workshop. You will act as an important point of contact for visitors, technicians and internal customers, ensuring work is booked in correctly and customers are kept updated on the progress of vehicles.
The successful Workshop Administrator will ideally have previous experience working on a service reception desk or within a vehicle workshop workplace. You will be comfortable taking and issuing vehicle keys, logging jobs and working with vehicle records and fleet systems.
This is initially a temporary maternity cover position, with the potential for the role to become permanent based on performance.
Key responsibilities
Receive visitors and provide a professional and helpful service to colleagues and internal customers
Book in both planned and reactive workshop work
Record workshop bookings on the relevant spreadsheets
Create jobs for technicians using the Fleet Management system
Take in vehicle keys and clearly tag them with details of the work required
Manage vehicle keys and workshop parking
Provide courtesy vehicles where appropriate
Keep internal customers updated on vehicle progress throughout the workshop process




Maintain progress spreadsheets and provide updates by telephone where required
Enter manual records accurately onto the Fleet Management system
File records and documentation into vehicle files
Assist with compiling recharge information relating to Derby Homes and Nottingham City Council
Support the wider Fleet function during periods of absence, including organising hire vehicles and fuel cards
Assist with issues relating to the onsite fuel management system
Carry out other reasonable tasks requested within the Workshop function
Skills and experience
Previous experience working within a vehicle workshop, garage or service reception environment is highly desirable
Experience working as a Workshop Administrator, Service Receptionist or in a similar automotive administration role
Confident taking and issuing vehicle keys and managing vehicle movements around a workshop
Experience logging vehicle jobs and maintaining accurate workshop records
Good IT and administration skills, including the ability to maintain spreadsheets and electronic records
Strong organisational skills and attention to detail
Good communication skills with the ability to deal confidently with technicians, visitors and internal customers
Able to work effectively in a busy workshop environment and manage competing priorities
Previous experience using a Fleet Management system would be advantageous
Additional information
Monday to Friday, 7:00am to 4:00pm
Temporary maternity cover
Potential for the position to become permanent based on performance
Automotive Payroll & Compliance Team Leader
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