The role of
Retirement Village Manager
is responsible for the day-to-day operations of the village ensuring customer satisfaction with high standards of accommodation and associated services. To promote the general welfare of customers whilst maintaining independence, village occupancy and leasing of units, and to provide an onsite presence for coordinating customer queries.
Juniper is seeking a dedicated Retirement Living Coordinator to join our friendly and supportive team at St David's Retirement Village, Mount Lawley, on a full-time permanent basis.
In this rewarding role, you'll oversee the day-to-day operations of the village, ensuring customers enjoy a high standard of accommodation and services. You'll support customer wellbeing and independence, coordinate enquiries and transitions, manage unit resales, and maintain a strong onsite presence.
Key Responsibilities:
Coordinate Independent Living Unit enquiries, administration, customer transitions, welfare promotion, asset management, and budget planning
Manage the resale process of village units
Provide responsive support to customers and stakeholders
Ensure compliance with Work Health and Safety (WHS) requirements, including injury risk management
Maintain a safe, welcoming, and well-managed village workplace
Key requirements:




Able to prioritise workload and appropriately allocate tasks
Effective communication skills
An understanding of working within customer service standards whilst maintaining a professional image
Leadership and motivation skills
Computer competent, including use of Microsoft Office applications
Demonstrated understanding of continuous quality improvement
The ability to relate to and empathise with the elderly
Knowledge of OSH and legal requirements relating to the Retirement Villages legislation.
Experience in asset and property maintenance and management.
Experience in retirement village and/or aged care - desirable
Knowledge of Building Codes of Australia and Australian Standards - desirable
Relevant qualifications in business management or human services - desirable
Current WA driver's license and reliable vehicle
What's on offer:
Permanent full-time opportunity
Competitive salary package
Access to salary packaging benefits of up to $18,550 tax free each year
Discounted private health insurance
Employee Assistance Program offering free and confidential counselling services
Free onsite parking
People of all ages and cultures are encouraged to apply. Shortlisting will commence immediately.
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📌 Retirement Village Manager (Perth)
🏢 Juniper
📍 Perth