Onsite,9-day fortnight on a rotating 6 week roster
$87,550 to $98,541 (Based on skills & experience) plus 16% Allowances/Loading + 12% Super
About the role
As aLocal Laws Officer, you'll be key in maintaining community safety and amenity with a customer-focused approach. Representing the City of Melbourne, you'll create a positive environment, handling every interaction with professionalism and courtesy.
You'll engage with the community, address concerns, provide guidance, and ensure compliance with legislation through education, enforcement, and collaboration with Victoria Police, internal and external departments and other agencies.
Your duties include detecting and enforcing breaches related to local laws, smoking, littering, and responding to enquiries. You'll work with the public, property owners, businesses, and residents to achieve positive compliance outcomes.
This role is crucial for enhancing the city's amenity, accessibility, safety, and cleanliness, making Melbourne a better place for everyone.
Joining theCity Safety, Security and Amenitybranch means becoming part of a bold, values-led team that responds to real issues and contributes to Melbourne's pulse. We pride ourselves on ensuring that the amenity of the City of Melbourne welcomes everyone while also supporting and managing rough sleepers. By maintaining and protecting shared spaces, we're building a city that welcomes all into a safe and accessable city.
Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.
At theheartof it all is theCity of Melbourne– a passionate, purpose-driven organisation where your work truly matters. As part ofTeam Melbourne,



you'll help deliver what's most important to the people who live, work, study, visit and invest in our great city.
We're proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.
This is more than just a role – it's your chance tomake a real impact, contribute to something bigger, and shape Melbourne's future alongside a collaborative and forward-thinking team.
About you
You are a dedicated and community-focused professional with a strong background in community safety, enforcement, and engagement. You've earned a reputation for effectively addressing community concerns, ensuring compliance, and fostering positive relationships across diverse groups.
Your approach is grounded in professionalism, approachability, and collaboration, bringing people together to achieve positive outcomes. You excel in creating a safe and welcoming environment, making Melbourne a cleaner, safer, and more accessible place for everyone.
What your experience might look like:
Ability and willingness to adapt to a dynamic work environment with a flexible and positive approach to change, personal learning and professional development.
Demonstrated skills in conflict resolution and the ability to remain calm, objective and in control when dealing with customer issues and concerns.
Ability to make independent decisions under pressure,



particularly when there are competing priorities and conflicting views to achieve quality outcomes
Excellent customer service skills and an ability to deal with customers at all levels in a tactful and courteous manner.
Proven skills in written communication including the ability to prepare status reports, statistical information, and recommendations for improvements to processes, procedures and methods of work.
Full Australian Driver Licensewith the confidence and ability to drive in city traffic
Tertiary qualifications in a related discipline such as Certificate IV in Local Government (Regulatory Services) and or equivalent relevant experience.
Benefits of working with us
Attractive remuneration & benefits:Excellent pay package with a range of exciting benefits. Adaptable working, study assistance & other great corporate discounts.
Excellent leave entitlements:Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access.
Career progression:Career development support and opportunities to learn new skills within a creative and exciting environment.
Work-life balance and hybrid working:We support flexible hours.
Need more info?
Refer to the position description below or contactBrad Hilary-Taylor ******
Inclusion matters
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.
We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you're contacted for an interview.
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📌 Local Laws Officer - Advert (Melbourne)
🏢 City Of Melbourne
📍 Melbourne