Want to be the one to make a positive impact in the lives of older people every day.
Then Royal Freemasons is for you! Experience the rewards of making a difference in older people's lives by showing compassion and providing high quality safe care.
The opportunity
We are seeking a highly motivated and experienced
Facility Manager to lead our Coppin Centre Residential Aged Care Facility
, located in the heart of Melbourne.
This is a pivotal leadership role with responsibility for the overall operation of a large and complex aged care home, ensuring high standards of care, compliance, and resident satisfaction.
About the Facility
Coppin Centre is a vibrant residential aged care facility comprising 207 rooms across four distinct lodges: Coppin Lodge, Colbran Lodge, Moubray Lodge and Coppin Suites. Each area offers high-quality care tailored to the individual needs and preferences of our residents. We pride ourselves on creating a welcoming, inclusive environment where residents feel valued and supported.
The Role
As the Facility Manager, you will oversee the day-to-day operations, strategic planning, and performance of the facility. You will lead a multidisciplinary team to deliver person-centred care while ensuring compliance with aged care standards and driving continuous improvement.
This role combines operational leadership with a strong focus on resident well-being, staff engagement, and financial performance. The ideal candidate will be a compassionate leader with a proven track record in managing large-scale aged care or healthcare facilities.
Key responsibilities
Leadership & People Management
Lead, coach, and motivate a multidisciplinary team to deliver exceptional care
Foster a positive, collaborative, and values-driven team culture
Manage staff performance, recruitment, onboarding, and retention
Ensure all team members are supported through education and development
Oversee day-to-day operations, including rostering, resourcing, and facilities upkeep
Develop and manage budgets, monitor KPIs, and ensure financial sustainability




Maintain occupancy rates through effective admissions and resident engagement
Ensure efficient use of staffing and resources without compromising care quality
Clinical Governance & Compliance
Ensure adherence to Aged Care Quality Standards and legislative requirements
Oversee clinical risk management, audits, and incident reporting processes
Collaborate with clinical care teams to ensure care plans are accurate, current, and effective
Monitor infection control, medication management, and resident safety protocols
Resident & Family Engagement
Promote a culture of resident dignity, independence, and wellbeing
Act as a key point of contact for residents and families, addressing concerns proactively
Create a welcoming, home-like workplace and inclusive community
Organise and support meaningful lifestyle and engagement programs
Drive innovation, quality improvement initiatives, and evidence-based practices
Lead accreditation readiness and implement action plans for continuous compliance
Monitor feedback channels and implement change based on insights
Qualifications, knowledge and requirements required for the role
Current registration as a Registered Nurse with the Nursing and Midwifery Board of Australia (NMBA) administered through the Australian Health Practitioner Regulation Agency (AHPRA)
Proven experience (minimum five 5 years) managing a residential aged care facility or a similar large-scale healthcare service
Comprehensive knowledge of the Strengthened Aged Care Quality Standards, compliance frameworks, and accreditation processes
Strong financial and business acumen, including experience in budgeting, reporting, and occupancy management
Excellent leadership and interpersonal skills, with the ability to motivate and manage multidisciplinary teams
Other requirements
Current full Victorian Driver Licence
Valid National Police Check and/or NDIS Worker Screening Clearance
COVID-19 (3 doses) and annual influenza vaccinations encouraged
If you're ready to lead with purpose and make a positive impact every day, we'd love to hear from you.
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📌 Facility Manger - Coppin Centre (Melbourne)
🏢 Royal Freemasons
📍 Melbourne