Junior Account Manager / Roster Coordinator
Location:
Laverton North, VIC
Job type:
Permanent, Full-Time
Hours:
Monday to Friday 9am -5pm
About Us
Founded in ****,
Ashley Services Group Limited (ASG)
is a leading Labour Hire, Technical Services, and Training organisation with over 50 years of expertise in workforce management. With a national presence in Australia and a team of over 300 staff and 7,000+ associates, we are dedicated to delivering exceptional business improvement programs.
Our signature business,
Action Workforce
, specialises in providing staff for sectors such as transport and logistics, manufacturing, and horticulture. Its the perfect environment to develop and hone skills that will advance your career.
The Opportunity
We're on the lookout for a driven Junior Account Manager to join our fast-paced blue-collar recruitment team! Based in Laverton North, this full-time, permanent role offers strong career growth and personal development — where you'll deliver top-tier service and make a real impact every day.
Key Responsibilities
- Maintain a consistent presence on site with one of our key partners.
- Efficiently assist to fill high volume client job orders.
- Create and manage employee rosters based on client requirements.
- Perform administrative tasks to support operational efficiency.
- Ensure high-quality customer service through proactive client liaison and account management.
- Handle end-to-end employee lifecycle activities, including on-boarding, performance management, and terminations.
- Address employee issues related to payroll and workplace health & safety (WHS) with professionalism and efficiency.
- Develop and maintain strong professional relationships with clients and casual employees.
- Foster a positive rapport and collaborative work setting.
Requirements
- Excellent verbal and written communication skills
- Strong attention to detail and effective time management abilities
- Confident and friendly phone manner
- Positive attitude with a proactive approach to problem-solving
- Confident using computers and technology.
- Ability to thrive in a small, highly efficient team environment
- Valid drivers licence and reliable transport
Perks
- Access to a top-tier Employee Assistance Program – because your wellbeing matters
- Weekly pay – reliable income, right on time, every time
- Real career progression – grow and advance with a thriving business
- Work alongside Australia's largest transport and logistics providers
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