Ward Clerk- Mental Heath/ Alcohol and drug detox unit
Wyndham Clinic Private Hospital is seeking a highly organised and compassionate Ward Clerk to join our Mental Health and Alcohol & Drug Detox Unit.
This is a unique opportunity to work within a specialised clinical environment supporting patients on their recovery journey. As the central point of coordination on the ward, you will play a vital role in ensuring seamless communication between patients, families, and the multidisciplinary team.
The ideal candidate will have strong organisational and communication skills, excellent attention to detail, and the ability to manage competing priorities. Experience in a healthcare setting—particularly in mental health or alcohol and other drug services is highly regarded.
Key Responsibilities
Coordinate patient admissions, discharges, and transfers, ensuring all documentation is accurate, timely, and compliant with privacy requirements
Maintain and manage confidential medical records, including data entry and tracking of patient information systems
Act as the first point of contact for patients, families, and visitors, responding to enquiries with professionalism, empathy, and discretion
Provide administrative support to the multidisciplinary team, including scheduling appointments, meetings, and clinical activities
Facilitate effective communication across the ward,



ensuring clinicians are supported and information is relayed promptly in a fast-paced, sensitive environment
About You
You are an experienced healthcare administrator who thrives in a fast-paced environment and enjoys leading teams to deliver high-quality patient services.
To be successful in this role you will have:
Demonstrated experience in
hospital or healthcare administration (essential)
Have ward clerk or mental health experience (essential)
Strong understanding of
private hospital patient administration processes (essential)
Experience managing
multi-disciplinary administrative teams
Excellent communication and stakeholder management skills
Robust organisational and problem-solving abilities
Experience with
hospital information systems and patient management systems
A proactive approach to improving systems and processes
About Wyndham Clinic Private Hospital
Wyndham Clinic Private Hospital is a leading private mental health facility in Melbourne's growing western corridor, providing high-quality
inpatient and outpatient mental health services
, alongside specialist
day surgery and outpatient care
.
We pride ourselves on delivering compassionate, patient-centred care supported by a highly skilled and dedicated team.
If you are an experienced healthcare administration leader looking for your next challenge, we would love to hear from you.
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📌 Ward Clerk- Mental Heath/ Alcohol And Drug Detox Unit (Melbourne)
🏢 Wyndham Clinic
📍 Melbourne