Duty Manager – Bondi Icebergs Club

Bondi Icebergs Club is seeking an experienced and motivated Duty Manager to join our leadership team. This is an exciting opportunity to step into a hands-on operational role within an Sydney's most Iconic beach side venue - perfect for someone with strong hospitality experience who’s ready to lead, motivate, and deliver exceptional customer service.

About the Role

As Duty Manager, you’ll oversee the day-to-day operations of the Club, ensuring patrons receive the highest level of service while maintaining a safe, clean, and professional environment. You will lead frontline teams, support Club Management, and be a key point of contact during daily operations, events, and functions.

In this role, you will:

- Demonstrate strong leadership and problem‑solving skills

- Train, mentor, and evaluate new and existing employees

- Maintain high service standards across all frontline departments

- Provide operational support to Club Management

- Oversee daily Functions & Events operations

- Ensure the Club meets compliance, safety, and customer service standards

- Supervise staff, coordinate rosters, provide feedback, and manage performance

- Handle member and patron enquiries professionally and effectively

- Maintain venue cleanliness, safety, and security

- Monitor stock control, hygiene, equipment maintenance, and work procedures

Why Join Us?

We understand the importance of work–life balance in hospitality. That’s why we offer:





- A secure full-time role with a mix of day and night shifts

- Some weekends off, shared fairly within the team

- Ongoing professional training and career development

What We’re Looking For

You’re a proactive self‑starter who leads by example and communicates with confidence. You’re comfortable making decisions, solving problems, and motivating a team.

To be considered, you will need:

- Minimum 2 years’ supervisory experience

- Minimum 2 years’ experience in a registered club or similar venue

- Previous Duty Manager experience (highly regarded)

- Strong knowledge of bar operations, compliance, and customer care

- Experience supporting Functions and Events (preferred)

- High personal presentation standards and excellent attention to detail

- Strong cash-handling accuracy and communication skills

- Proven ability to build rapport with members and staff

- Understanding of club operations and the Registered Clubs Act

- Intermediate knowledge of the Registered and Licensed Clubs Award 2020

- Familiarity with WHS legislation and compliance responsibilities

- Ability to apply policies and procedures consistently (RSA, RCG, harassment, bullying, discrimination etc.)

- Current RSA certification (RCG and First Aid desirable)

Qualifications

- Responsible Service of Alcohol (RSA) – required

- Responsible Conduct of Gambling (RCG) – desirable

- First Aid – desirable

📌 Duty Manager – Bondi Icebergs Club (Bondi Beach)
🏢 Bondi Icebergs Club
📍 Bondi Beach