Business Relationship Manager (B2B Appointment Setter) | Work From Home

Join a Unique Australian Business Technology Provider

Are you an experienced B2B communicator who knows how to build relationships, engage decision-makers and turn conversations into genuine business opportunities?

Do you enjoy working independently, taking ownership of your results and being rewarded for your performance?

If so, we'd love to hear from you.

Net Hoster is an established, boutique Australian technology provider helping businesses improve the way they connect, communicate and operate.

We specialise in Business Telecommunications, Managed IT and Technology Solutions, offering our clients a single trusted partner for their business technology needs.

Rather than competing solely on price, we focus on delivering high-quality solutions and long-term relationships with businesses that value reliable technology and professional service.

We're looking for an experienced and motivated Business Relationship Manager (B2B Appointment Setter) to join our close-knit team.

This is a fully remote, work-from-home opportunity with an immediate start available.

About the Role

As a Business Relationship Manager, you'll be the first point of contact for prospective business clients, introducing Net Hoster's services and arranging qualified appointments for our Sales Manager.

This is an outbound B2B role, but it's about much more than making calls.

We value quality conversations, relationship-building and intelligent follow-up just as much as consistent calling activity.

Successful candidates will understand how to engage gatekeepers professionally, build rapport with business owners and identify the right person to speak with.

Often, the best opportunities don't happen on the first call. We're looking for someone who understands the importance of nurturing prospects, following up consistently and developing relationships that turn into genuine business opportunities.

Your responsibilities will include:

- Making outbound calls to Australian businesses and engaging relevant contacts and decision-makers.

- Building rapport with gatekeepers and confidently navigating through to business owners and key decision-makers.

- Introducing Net Hoster's telecommunications, managed IT and business technology solutions.

- Identifying customer needs and recognising genuine opportunities for our services.

- Arranging quality, well-qualified appointments for our Sales Manager.

- Developing and maintaining a consistent pipeline of prospects through professional, structured follow-up.

- Preparing clear, professional emails and maintaining accurate CRM records.

- Managing your own daily activity and working towards agreed performance and appointment targets.





You'll have the independence to manage your responsibilities from home while playing an important role in the company's ongoing growth.

What We're Looking For

Experience, professionalism and the ability to build relationships are essential.

Our ideal candidate will demonstrate:

- Proven experience in B2B appointment setting, outbound business development or telemarketing.

- A confident, credible and professional telephone manner.

- Excellent interpersonal skills and the ability to establish rapport with people at all levels of a business.

- The experience and communication skills to engage gatekeepers and reach key decision-makers.

- A consultative approach, with the ability to listen, ask meaningful questions and recognise genuine opportunities.

- Persistence and resilience, particularly when managing longer-term prospects and follow-up conversations.

- Strong computer skills, including experience with CRM systems, email and multiple applications.

- Excellent time management, reliability and attention to detail.

- A proactive attitude and the self-discipline to work independently without constant supervision.

- A dedicated home office setup with reliable, high-speed internet.

Previous experience in telecommunications, business internet, managed IT or related technology services will be highly regarded.

Above all, we're looking for someone who takes genuine ownership of their role, enjoys developing relationships and is motivated to build a successful appointment pipeline.

A Rewarding, Performance-Based Earnings Structure

At Net Hoster, we believe high performance should be recognised and rewarded.

Our remuneration structure combines:

- A consistent hourly base rate, paid fortnightly.

- Uncapped commissions on successful business generated from your appointments.

- Additional billing incentives.

- Multi-deal performance bonuses.

- Increasing commission rates as monthly sales results grow.

Commissions and performance bonuses are normally calculated and paid monthly.

Immediate Start Incentive: For successful applicants commencing before the end of 2026, eligible and approved commissions on deals secured during this period may be paid in the next fortnightly payment cycle, rather than waiting for the usual monthly schedule.

Our structure has historically allowed high-performing team members to earn significantly above their base hourly rate through commissions and bonuses.





Like any relationship-based sales role, building a successful pipeline takes time, and individual earnings depend on performance and completed sales.

If you're motivated by results and take pride in developing genuine opportunities, there's meaningful earning potential beyond the hourly base.

What We Offer

- 100% work-from-home opportunity — no daily commute, office travel or associated commuting costs.

- Monday to Friday, 9:00am–3:00pm AEST (Queensland time).

- No weekend or public holiday shifts.

- An independent, trusted role within a supportive Australian business.

- Product training, onboarding and ongoing support.

- The opportunity to represent a broad range of business technology solutions rather than a single product.

- A performance-focused remuneration structure that rewards results.

- The potential for additional responsibility and leadership opportunities as the business continues to develop.

For the right person, there may be opportunities to help develop our appointment-setting operations and potentially progress into a team leadership role as the company grows.

Why Join Net Hoster?

We're a small, established, family-run business that values trust, professionalism, initiative and long-term working relationships.

We want someone who can become a valued part of our team, contribute ideas and take genuine pride in the success of the business.

We're not looking for someone to simply clock in, make calls and clock out. We're looking for someone who wants to make this role their own, take genuine ownership of their results and grow with the business.

As a small, established company, we recognise and reward initiative, commitment and strong performance. For the right person, there's genuine potential to take on greater responsibility, help shape our appointment-setting operation and eventually build and lead their own team as the business grows.

With an immediate start available, this is a great opportunity to begin establishing your prospect pipeline and build momentum heading into 2027.

Position Requirements

- Fully remote position, open to applicants located across Australia.

- Australian citizenship required.

- An active ABN is required, or the ability to obtain one before commencing.

- This position is offered on an independent contractor basis.

- Familiarity with the Southern Queensland business community would be advantageous.

Apply Now

If you're an experienced B2B communicator with a qualified phone manner, excellent relationship-building skills and a genuine drive to achieve results, we'd love to hear from you.

Join Net Hoster and take ownership of a role where your initiative, relationships and performance can make a real difference.

📌 Appointment Setter (Toowoomba)
🏢 Net Hoster
📍 Toowoomba