About the Role

Express Employment Professionals is currently seeking a reliable and customer-focused Counter Assistant / Store person to join a busy team based in Brookvale.

This is a excellent opportunity for someone who enjoys a varied role combining customer service, order processing and hands-on warehouse duties.

Working with an extensive product range of approximately 18,000 items, including nuts, bolts, washers, fasteners and structural steel products, you will play an important role in assisting customers, managing orders and supporting the day-to-day warehouse operations.

Key Responsibilities

- Assist customers at the counter by identifying their needs, recommending suitable products and providing solutions.
- Deliver friendly and professional customer service while processing customer orders.
- Pick, pack, sort and organise high volumes of orders across a wide range of smaller products.
- Monitor stock levels and replenish showroom shelving and floor stock as required.
- Maintain a clean, organised and presentable showroom and counter area.
- Provide customers with updates regarding product availability, order status and delivery time frames.
- Assist with general administrative duties, including order processing and data entry.




- Work closely with the warehouse team to ensure smooth and efficient daily operations.

About You

- Recent experience in customer service and warehousing, preferably within a high-volume environment.
- Previous experience in a hardware store, fasteners business, spare parts department or similar industry.
- Strong organisational skills and the ability to manage multiple orders accurately.
- Good attention to detail when handling and identifying a wide variety of products.
- Basic computer and administration skills.
- A hands-on approach and the ability to work efficiently in a fast-paced environment.
- MUST be a permanent resident or Australian Citizen.

Experience handling and identifying high volumes of smaller products is highly desirable. Candidates with backgrounds in hardware, fasteners, spare parts or similar industries are strongly encouraged to apply.

What's on Offer?

- $36.00 per hour + Super.
- Monday to Friday, 9:00am - 5:00pm.
- Temp to Perm position.
- Opportunity to secure permanent employment following a successful temporary period.
- A varied position combining customer service, administration and practical warehouse duties.

Apply now with an updated resume and a team member will give you a call with more information.

📌 Hardware Counter Assistant (Brookvale)
🏢 Express Employment Professionals Sydney Olympic Park
📍 Brookvale