Located in the heart of Western Sydney, Guildford Hotel brings together a bistro, sports bar, cocktail lounge, beer garden and hotel accommodation. With dining, live entertainment and spaces for group celebrations, the venue welcomes local patrons and visiting guests throughout the week.

About the role

Guildford Hotel is seeking an experienced Hotel / Duty Manager to oversee daily operations, lead the team during service and deliver a welcoming guest experience. This is a hands-on role suited to someone who can manage competing priorities and make sound decisions during busy shifts.

Key duties and responsibilities

- Oversee daily hotel operations across the bar, bistro, gaming and accommodation areas.
- Lead shift briefings, allocate duties and coordinate staff to maintain efficient service.
- Assist with recruitment, induction, training, rostering and staff performance.
- Respond to guest enquiries, resolve complaints and manage incidents professionally.
- Coordinate accommodation bookings, guest arrivals and departures, housekeeping and maintenance requirements.
- Monitor stock levels, oversee ordering and deliveries, and conduct regular stocktakes.
- Manage cash handling, till reconciliation, banking preparation and daily trading reports.




- Monitor sales, labour costs and wastage, and identify opportunities to improve performance.
- Coordinate with kitchen, housekeeping, security and maintenance teams.
- Support functions, group bookings, promotions and entertainment activities.
- Maintain responsible service of alcohol, responsible gambling, food safety and workplace safety standards.
- Complete opening and closing procedures, security checks, incident records and shift handovers.

About you

- Previous supervisory or management experience in a hotel, pub or similar hospitality venue.
- Solid leadership, communication and customer service skills.
- Experience with rostering, stock control, cash handling and operational reporting.
- Current NSW RSA and RCG competency credentials.
- The ability to remain calm, resolve problems and lead by example.
- Availability to work a rotating roster, including evenings, weekends and public holidays.
- Relevant hospitality or management qualifications are desirable.

Click “Apply for this job” to register your interest in this fulltime salaried position with a starting salary $80K to $85K plus super.

📌 Hotel / Duty Manager - Guildford Hotel
🏢 Inrecruit
📍 Guildford