Aboriginal Care Navigator - Identified

Medicare Mental Health Centre - Tamworth

Partnering with Grand Pacific Health

Closing Date: 10 December 2026

Burrun Dalai Aboriginal Corporation is proud to partner with Grand Pacific Health (GPH) to deliver the Medicare Mental Health Centre service across Tamworth and Armidale.

We are seeking a compassionate and motivated Aboriginal Care Navigator to join our multidisciplinary team and support people experiencing psychological distress, mental health challenges, and complex wellbeing needs. This is an opportunity to make a meaningful difference by helping individuals, families and carers connect with the right services and supports at the right time.

If you are passionate about supporting people to improve their mental health and wellbeing and want to be part of a service that promotes hope, recovery and connection, we would love to hear from you.

About the Role

As a Care Navigator, you will work alongside consumers, families, carers, service providers and community organisations to ensure people can access the support they need. You will play an important role in providing information, advocacy, service navigation and warm referrals to enhance wellbeing outcomes and strengthen connections to community.

The role involves outreach, community engagement, care coordination and collaboration with a range of health, mental health and social support services throughout the Tamworth and Armidale regions.

Key Responsibilities

- Support consumers to access appropriate mental health, health and community services.

- Facilitate warm referrals and service connections based on individual needs and goals.

- Conduct wellbeing and needs assessments using approved tools and frameworks.





- Build and maintain robust relationships with local services, stakeholders and community networks.

- Assist in promoting Medicare Mental Health Centre services through community engagement activities.

- Provide a welcoming and supportive environment for people seeking assistance.

- Work collaboratively with a multidisciplinary team to support positive consumer outcomes.

About You

To be successful in this role, you will have:

- Qualifications in mental health, community services, social work, health or a related field, and/or significant relevant experience.

- Knowledge of mental health, wellbeing and community support services.

- Experience supporting people to navigate services and achieve their goals.

- Strong communication, relationship-building and stakeholder engagement skills.

- Excellent organisational skills and the ability to manage competing priorities.

- Sound computer skills, including Microsoft Office and data management systems.

- A current driver's licence and willingness to travel across the region.

Desirable

- Experience working with Aboriginal communities and an understanding of culturally safe practice.

- Knowledge of local mental health and community support services across the New England Northwest region.

- Established community networks and relationships.

- Burrun Dalai encourages staff to obtain vaccinations (including Covid 19)



for work health and safety reasons and to protect the community.

What We Offer

- An opportunity to make a genuine difference in the lives of individuals and families.

- A supportive and collaborative workplace culture.

- Ongoing professional development opportunities.

- The chance to work within an innovative and growing mental health service.

- Salary packaging benefits available.

Requirements

Applicants must have and maintain:

- NSW Working with Children Check

- National Criminal History Check (Burrun Dalai will cover the cost of the NCRC. Employment is conditional on satisfactory results being received)

- Current unrestricted NSW Driver Licence.

How to Apply

Applicants are required to submit a Resume and address the Selection Criteria contained in the Position Description within their Cover Letter. To obtain a copy of the Position Description, please contact **@burrundalai.org.au.

To ensure a fair assessment of all applications, only candidates who address the Selection Criteria will be considered for shortlisting. Applications that do not include a response to the selection criteria may not progress further in the recruitment process.

Note: Applicants must be Aboriginal or Torres Strait Islander and must provide a clear Working with Children Check and consent to a National Criminal Record Check prior to any offer of employment.

Burrun Dalai considers that being Aboriginal or Torres Strait Islander is a genuine occupational qualification under s14 of the Anti-Discrimination Act 1977 (NSW).

Applications close: 10 December 2026, at 4.30 pm for this role unless filled, as we reserve the right to commence the recruitment process prior to the closing date.

📌 Aboriginal Care Navigator - Identified (Tamworth)
🏢 Burrun Dalai
📍 Tamworth