Join Our Growing Team – Receptionist (CBD )

Location: Sydney, NSW
Position Level: Junior / Entry-Level Corporate Role
Working Hours: Monday to Friday | 8:00 AM – 5:00 PM
Industry: Technology | Corporate Office

Are You a Customer Service Superstar?

At Delux Building Management Group, we're looking for a customer service superstar to join our team as a Junior Corporate Receptionist at a leading technology company in Sydney.

You'll be the face of our client's business, creating the first impression for employees, visitors and stakeholders. We're looking for someone who genuinely loves working with people, takes pride in delivering exceptional customer service and ensures everyone feels welcomed and valued within our client's workplace, while consistently upholding Delux's core values and commitment to service excellence.

This is a junior-level position, ideal for someone with previous customer service experience who is ready to take the next step into a professional corporate environment.

You don't need years of corporate experience, but you must bring excellent people skills, strong initiative, a solutions-focused mindset, sound judgement and the confidence to solve problems independently. You'll also need to be comfortable using Microsoft Office, have a genuine interest in technology and understand the importance of confidentiality and discretion.

If you're coming from hospitality, hotels, airlines, retail, concierge or customer service, this could be a great opportunity to transfer your skills into a modern technology workplace.

You'll work Monday to Friday, 8:00 AM to 5:00 PM, with weekends off.

For the right candidate, there may also be opportunities for career progression into Office Operations, Corporate Services or Facilities Management.

What You'll Be Doing
Front-of-House & Visitor Experience

- Be the welcoming face of the business, creating an exceptional first impression.

- Greet and assist employees, visitors, guests and contractors with warmth and professionalism.

- Manage visitor registrations, guest check-ins and access requirements.

- Respond to enquiries confidently, professionally and efficiently.

- Maintain a welcoming, organised and presentable reception environment.

Office Operations & Coordination

- Assist with daily office checks and meeting room preparations.

- Support meeting room bookings and coordination.

- Monitor stationery, office supplies and consumables.

- Coordinate deliveries, couriers and incoming mail.

- Assist the Facilities Management and office teams with daily operational tasks.

Employee Experience & Hospitality

- Assist with internal events, meetings and employee activities.

- Support catering arrangements and meeting refreshments.

- Provide general office information and assistance to employees.

- Help welcome new employees and support office orientation.

Technology & Office Support

- Conduct basic meeting room technology checks and report issues.

- Assist with desk allocations and workstation arrangements.

- Coordinate with IT teams when technical assistance is required.

- Learn and use digital visitor management and office booking systems.





- Support general technology-related administrative tasks.

Administration & Reporting

- Maintain spreadsheets, records and office documentation.

- Assist with data entry and reporting using Microsoft Excel.

- Manage emails, calendars and meeting invitations using Outlook.

- Prepare and update documents using Word and PowerPoint.

- Assist with stock tracking and general office administration.

Confidentiality & Professional Judgement

- Handle sensitive business, employee and visitor information with confidentiality and discretion.

- Understand what information can be shared, what must remain confidential and when to seek guidance.

- Exercise sound judgement when dealing with sensitive enquiries or unexpected situations.

- Maintain qualified boundaries and respect employee and client privacy.

- Follow company policies and escalate confidential or sensitive matters appropriately.

Initiative & Problem Solving

- Take ownership of day-to-day challenges and proactively identify practical solutions.

- Anticipate the needs of employees, visitors and the wider office team.

- Identify potential issues early and take appropriate action before they escalate.

- Think independently, use common sense and make informed decisions within your responsibilities.

- Remain calm and resourceful when managing unexpected situations or competing priorities.

- Look for opportunities to improve processes, efficiency and the overall office experience.

What We're Looking For

Customer Service Superstar – Essential

You must have previous customer service experience and genuinely enjoy helping people. You know how to create a positive first impression, make people feel valued and deliver exceptional service, even during busy periods.

Solutions-Focused Mindset & Strong Initiative – Essential

We're looking for someone who doesn't just identify problems but actively looks for ways to solve them.

You should be someone who:

- Takes initiative without always needing to be asked.

- Approaches challenges with a positive, can-do attitude.

- Thinks critically and finds practical solutions.

- Anticipates problems and takes proactive steps to prevent them.

- Takes ownership of tasks and follows through to completion.

- Knows when to act independently and when to seek guidance.

- Is resourceful, adaptable and comfortable working in a quick-paced environment.

Confidentiality, Discretion & Sound Judgement – Essential

As the face of the business, you'll be exposed to sensitive information and workplace situations. You must demonstrate maturity, professionalism and the ability to exercise sound judgement.

We're looking for someone who:

- Understands the importance of confidentiality and respects people's privacy.

- Knows when information should not be shared.





- Can handle sensitive conversations discreetly and professionally.

- Thinks before acting and makes sensible decisions.

- Recognises when to take initiative and when to escalate matters to management.

- Maintains professional boundaries and can be trusted with confidential information.

Strong Microsoft Office Skills – Essential

You must be comfortable using Microsoft Office, particularly:

- Excel: Spreadsheets, data entry, basic formulas and tracking information.

- Outlook: Emails, calendars and meeting invitations.

- Word: Preparing and updating documents.

- PowerPoint: Creating and updating presentations.

- Teams: Workplace communication and collaboration.

Tech-Savvy & Interested in Technology

You enjoy technology, are confident using computers and can quickly learn recent systems. You don't need an IT background, but you should be curious, adaptable and comfortable working with digital tools.

Excellent Communication & People Skills

You're friendly, approachable and confident communicating with people at all levels, from employees and visitors to senior management and executives.

Professional Presentation & Positive Attitude

You understand that you're representing the business and take pride in your presentation, communication and professionalism.

Organised & Detail-Oriented

You can manage competing priorities, follow procedures and maintain accurate records in a busy corporate environment.

Strong Problem-Solving Skills

You can assess situations, identify the root cause of an issue and respond with practical solutions. You remain calm under pressure, use sound judgement and understand when matters require escalation.

Willingness to Learn

As this is a junior role, we're looking for someone who is eager to learn, open to feedback and motivated to develop professionally.

Reliable & Team-Oriented

You're dependable, adaptable and willing to support your colleagues and contribute to a positive workplace culture.

Why Join Delux?

At Delux Building Management Group, we're a growing building and facilities management company delivering professional services across premium residential and commercial properties in Sydney.

We offer:

- Monday to Friday, 8:00 AM – 5:00 PM

- No weekend roster

- Attractive salary package

- Weekly pay cycles

- Superannuation paid in addition to salary

- Modern and professional corporate office environment

- Supportive management and operational teams

- Opportunity to learn corporate office systems and technology

- Career progression into Office Operations, Corporate Services or Facilities Management

Ready to Join Our Team?

Are you the customer service superstar we're looking for?

If you love working with people, have a passion for technology, are confident using Microsoft Office and bring a solutions-focused mindset, strong initiative, excellent problem-solving skills and sound judgement, we'd love to hear from you.

You don't need years of corporate experience. We're looking for someone with the right attitude, maturity, initiative and genuine commitment to delivering exceptional customer service.

Apply now and take the next step in your career with Delux Building Management Group.

📌 Receptionist Role - Sydney CBD
🏢 Delux Building Management Group
📍 Sydney