Medibank is embarking on an enterprise AI transformation. We’re seeking a Squad Lead, AI Customer Intelligence & Engagement to guide a multidisciplinary team of data scientists and marketing technology specialists.
You’ll embed AI-powered decisioning into customer journeys, drive hyper-personalisation and measurable improvements for customers and the business. Working with senior leaders across Marketing, Customer, Digital and Technology, you’ll shape the future operating model and governance
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📌 AI Customer Intelligence & Engagement Squad Lead (Melbourne)
🏢 Medibank Private
📍 Melbourne
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