Hotel Operations Manager Woomera

Location: Woomera, SA (Drive-In Drive-Out)

Employment Type: Full-time

Roster: 14 days on, 7 days off

Key Responsibilities

- Lead the day-to-day operation of hotel accommodation, catering and food & beverage services.
- Ensure exceptional guest service, housekeeping and presentation standards.
- Manage pub operations, including responsible service practices and stock control.
- Lead, mentor and develop hospitality teams across multiple functions.
- Manage workforce planning, rosters and labour costs.
- Oversee food safety, WHS, hygiene and regulatory compliance.
- Monitor budgets, stock levels and operational performance metrics.
- Manage supplier and contractor relationships.
- Handle guest concerns, incidents and operational challenges in a professional manner.
- Foster a positive, accountable and safety‑focused workplace culture.
- Proven experience managing hotel, hospitality, accommodation, catering or food and beverage operations.
- Demonstrated leadership experience in hospitality or service‑based environments.
- Strong understanding of food safety, WHS and regulatory compliance.
- Excellent communication and stakeholder management skills.
- Strong commercial acumen and cost‑management capability.
- Experience within Defence, government or integrated facilities environments.
- Experience managing licensed premises, bars or pub operations.
- Qualification in Hospitality Management, Business, Commercial Cookery or a related discipline.





About You

- Take pride in their work and attention to detail.
- Enjoy working in a team environment.
- Have excellent communication skills.
- Are reliable, adaptable and safety focused.
- Can work across rotating rosters where required.

Previous experience is welcomed, but for many roles full training is provided.

- Ability to obtain and maintain a Defence Baseline Clearance.
- Current National Police Clearance (or willingness to obtain one).
- Ability to complete a pre‑employment medical, including Drug & Alcohol screening.
- Relevant licences or qualifications where applicable.
- Defence or military experience is highly regarded but not essential.

Why Join ISS?

- Competitive pay rates and conditions.
- Full‑time, part‑time and casual opportunities.
- Career development and internal promotion opportunities.
- Supportive and inclusive team culture.
- Employee benefits and retail discounts.
- Work that directly supports Australia's Defence Force.

Base Salary $80,000 + Super + Bonus Scheme + Group wide discounts

Diversity & Inclusion

- Aboriginal and Torres Strait Islander peoples
- Veterans and Defence family members
- People with disability
- People from culturally and linguistically diverse backgrounds
- Members of the LGBTIQA+ community

We encourage applications from all qualified candidates irrespective of background. ISS is an equal opportunity employer.

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📌 Hotel Operations Manager - Woomera (Adelaide)
🏢 ISS Global
📍 Adelaide