Reef IT, based in Far North Queensland, is seeking a motivated Helpdesk professional to join our team in Cairns. You will provide first-line technical support to clients, troubleshoot hardware, software and network issues, and manage support tickets with a focus on timely resolution.
The role requires strong communication, analytical thinking and the ability to work autonomously within a cooperative team environment. Familiarity with ConnectWise Suite is a plus, but not mandatory.
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📌 Customer-First Helpdesk Specialist (Cairns North)
🏢 Reef IT
📍 Cairns North
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