Job Type: Full-time

Job DescriptionIMMEDIATE START – Full time Medical Receptionist role + opportunities to grow your skills and knowledge.Are you a friendly, motivated professional with a passion for patient care and a background in medical reception? We'd love to hear from you!Northpoint Eye Care is a well established specialist medical practice located in North Lakes, and we have an exciting prospect for an experienced Medical Receptionist to join our warm, supportive team on a full-time basis.This is your chance to work in a fast paced, rewarding environment where your contribution truly makes a difference. You'll play a key role at the front desk, providing exceptional service to our patients and supporting our doctors and clinical team with a variety of administrative tasks.What we're looking for:We're seeking someone with previous specialist or medical reception experience, ideally in a senior role, who brings a caring and professional approach to every interaction. This role would also require a commitment to be upskilled in surgical bookings. You are confident working in a busy, fast-paced medical environment, able to multitask and keep things running smoothly while maintaining a high standard of patient care.If you're a great communicator, highly organised, detail oriented, and enjoy working in a supportive, team-focused environment helping others, we'd love to meet you. We're looking for someone who enjoys a collaborative approach to find better ways of doing things, sharing ideas, and making a positive difference.What's on offer:Weekday shifts (Monday to Friday only – no weekends!)Immediate start with full training providedUniforms supplied after the probation periodOpportunities to expand your skills,



including clinical support trainingOngoing learning and professional development – initially surgical bookingsKey responsibilities:Welcoming and checking in patientsAnswering phone and email enquiries warmly and efficientlyBooking appointments and managing schedulesProcessing referrals and incoming correspondenceHandling billing and Medicare rebatesSupporting the smooth running of daily clinicsPreparing and distributing specialist correspondenceProviding general admin support as neededManaging reception operations including EFTPOS terminals, stationery ordering, and troubleshooting basic IT issues.Surgical bookings support (training provided)We're looking for someone who has:Minimum of 2 years experience in a specialist (preferably ophthalmology) or medical specialist reception role.Previous experience in a senior reception role with confidence in managing a busy front desk and supporting the day to day running of the practice.Flexibility with start and finish timesFamiliarity with Health Track, Best Practice VIP software (or similar)Solid computer and typing skillsA warm, helpful, and professional demeanourExcellent communication, time management and organisation skillsExperience preparing surgical quotes, coordinating surgery bookings (highly desired)A willingness to learn surgery bookings and assist with basic clinical testing (training provided)A team player mindset and a can do attitudeApplications close 8th November 2026; however, interviews will be conducted throughout the recruitment process. Only shortlisted applicants will be contacted.Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.

📌 Medical Receptionist (Brisbane)
🏢 Northpoint Eye Care
📍 Brisbane